We performed a comparison between Microsoft Azure App Service and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Overall, all of the features are very good."
"The product is scalable."
"The Logic Apps and Azure functions are very robust."
"Enroll in some kind of formal training, not from Microsoft, but from a partner, and keep up with the change because the Azure platform changes a lot."
"The solution is very simple to set up."
"One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
"Debugging using Application Insights is a valuable feature."
"We are able to do millions of things simultaneously."
"In ServiceNow, the best features are the reports. We have more options there."
"It is a stable solution...It is a scalable solution."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"Now Platform's best features are collaboration, configurability, and customizability."
"The solution is very comprehensive."
"The tool is generally easy to use, making it a very user-friendly product."
"Can be improved by increasing the number of data centres worldwide."
"The configuration is slow without understanding the systematic process."
"Having a surplus of tutorials from Microsoft, rather than relying solely on documentation or features from other sources like YouTube, can be beneficial."
"There are no issues with the solution."
"I am new to the intervention and I find it difficult to find my way around the user interface. I have my own learning tool. However, it could be simpler for new users."
"I would like to see faster adoption and templates that we can use."
"The solution needs better integration capabilities on the network side."
"There is always room for improvement price-wise."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The UI is not intuitive."
"The licensing for this solution, with respect to the user, needs to be improved."
"We would like to see AI used to automate some of the functionality in this solution."
"The product should be integrated with Power BI."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The basic reporting system is rather static."
Microsoft Azure App Service is ranked 7th in Rapid Application Development Software with 38 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Microsoft Azure App Service is rated 8.4, while ServiceNow Now Platform is rated 8.6. The top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Pega BPM and Ionic, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and GitHub CoPilot. See our Microsoft Azure App Service vs. ServiceNow Now Platform report.
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