We performed a comparison between Salesforce Sales Cloud and UiPath based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."We can also customize Salesforce Sales Cloud to our customer's company requirements. As for your demand, you can customize it. There are so many configurations we can do with the application. There is a lot of functionality that you can implement. It's an easy-to-use, user-friendly, and secure platform."
"Salesforce's user interface is easy to use, and the reporting is good. It worked well with Excel, so I was okay with it. I don't know about integration with any other software because I didn't have to deal with them."
"The most valuable features of Salesforce Sales Cloud are ease of use. It is very simple for the sales team to use. You can integrate it with a lot of other systems."
"I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting."
"It is a very stable solution."
"This is a stable product."
"Salesforce helps up keep track of candidates."
"The reporting features are useful."
"I have worked with other automation tools and UI Explorer is the standout feature of UiPath. For web-based applications, we can interact with every HTML element, from head to tail. UI Explorer is a valuable addition to UiPath for creating complex, web-based automation."
"We’ve improved our efficiency. Even just our cost analysis has been great. As we do new contracts, we know what it's going to cost exactly."
"Previously, nobody could automate the process. The design and implementation allowed clients to handle their own data, for example, for transfers and items like that. We were able to digitize entirely from end to end. Now, the customer doesn't have to come to the bank and they don't need a pen and paper. They just have to log on and fill out the details of their request."
"It's very easy to adapt to and it's very user-friendly and robust at the same time. You don't need to have a lot of technical knowledge to use UiPath. Overall, it's a very good tool for tackling simple and very complicated business processes."
"The easy development process is very useful for us."
"The only way you're able to show true value with an automation program is if you automate something end-to-end. UiPath does end-to-end automations and, among all the other tools that are available, UiPath is the leader in end-to-end automation."
"The most valuable feature is the simplicity of the Studio software."
"It offers me various benefits such as AI capabilities and works very well for me on all types of processes. It makes our tasks easy and provides accurate results."
"If they could have convenient APIs into the other parts of the corporation that I wish to share data with, that would be helpful."
"The cost of this solution could be improved."
"As a cloud solution with web browser, it's different than my classical way of thinking. It's modern, but for older people, maybe it's not that understandable. It could be more user-friendly, maybe with an option to switch between interfaces."
"The built-in functionality is a little dated."
"With the solution being very vast, they need to prioritize features."
"We have a very broad set of products at our company. The process to get that information accurately into the Sales Cloud system could use improvement. It shouldn't take weeks of time. The process of identifying products that are being sold for forecasting purposes and sales tracking purposes is too hard."
"I would like to see licensing fees reduced in the next release."
"It is a bit pricey."
"At the functional level, UiPath is almost perfect. The only area for improvement would be the ability to use code. In Blue Prism and other tools, we can write the code, whereas UiPath is drag-and-drop, so sometimes we have limitations when it comes to implementation."
"I have used the AI functionality for PDF automations. In these processes, the bot is able to capture the data properly about 70 to 80 percent of the time. But if a document is not proper or it isn't handled the right way, the bot struggles to get the required data. UiPath has to work on this aspect so that the bot will be able to completely capture the data."
"I've struggled a lot with automating Citrix applications with UiPath."
"I would like to see higher end AI type features natively in UiPath. Some native integration over time would help."
"If there was a little more flexibility with the selectors, and they were a little bit more adaptive, I think it would be helpful."
"We should receive a list every time transactions are performed, and it would be nice if we wouldn't have to format it every time the robot sent us a spreadsheet."
"To improve this solution, there could be increased transparency over licensing and consistency regarding what it costs for on-prem and what it costs for the cloud."
"From a developer's point of view, my biggest struggle with UiPath is debugging."
Salesforce Sales Cloud is ranked 3rd in CRM with 99 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 762 reviews. Salesforce Sales Cloud is rated 8.4, while UiPath is rated 8.8. The top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Oracle Fusion Service, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation.
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