How private is the information that I provide? What do you mean by "anonymous"?
Your email address is never displayed to others and will be kept private with the utmost confidentiality.
We don't display other profile information that could reveal your identity (e.g. name, gender, favorite color)
because we want you to feel comfortable to be open and honest. The only visible information about you is job
function, company industry and company size which can help others understand your perspective.
for more details.
Will my Facebook friends be able to see that I'm using this site?
No – we won't be posting anything to your Facebook wall, LinkedIn profile or any other site without your permission. We're committed to your
privacy and anonymity, so any activity here will be kept private. For more information read our
How do I sign up?
Membership is free and open to anyone with a valid work e-mail address. Site members can contribute to the forums as
well as product reviews and ratings. Site members can privately contact each other directly to discuss specific
questions and topics.
Why are tech vendors required to identify themselves?
The site facilitates discussion and sharing ideas in a vendor-neutral environment. However, we recognize that it is
in a vendor's interest to win over potential customers, and thus, contributions of a vendor can be inherently biased.
Thus, we require employees of tech vendors to identify themselves during registration. We feel that it is important
that site visitors be able to distinguish between information contributed by vendors versus that contributed by
Can tech vendors rate products or vendors?
No—Employees of tech vendors are not allowed to review their own products or products of their company's competitors.
Only real users who have used the product/service, or evaluated it in order to use it, in the past year are permitted
to submit a review. Vendors are allowed to respond to reviews of their products in order to provide constructive
feedback (e.g. bug has been fixed, new pricing model, missing feature on roadmap) . These comments by employees of
tech vendors are clearly marked in the site with a vendor badge and the name of the vendor. We do permit employees
of tech vendors to review products and services in categories in which the vendor does not have an offering.
For instance, a marketing employee from HP that uses CRM software may review a CRM product but may not review any
product in a category in which HP plays.
How do you verify the information is from real users?
We require new users to register either with their LinkedIn profile or their company email address. This requirement
enables us to prevent vendors or other non-users from posting fake reviews. This verification process allows us to
put measures in place to identify suspicious users and/or fraudulent posts. The validation process combined with
active community moderation and our commitment to review every post, allows us to have confidence in our information.
See the IT Central Station Review Authentication Policy and Process
What if I had a bad experience with a product or vendor? Can I say something negative?
The community can benefit from hearing all of your experiences including the good, the bad, and everything in between.
Be sure to include all the relevant facts and details, and don't embellish your story for effect.
We enthusiastically advocate freedom of speech, but beware the legal
How does IT Central Station calculate product rankings?
The total ranking of a product (i.e. bar length) is based on a weighted aggregate ranking of that product's Views
(weighting factor = 17.5%), Comparisons (17.5%), Reviews (17.5%), Followers (17.5%), and Average Rating (30%).
Reviews and ratings that are more than 24 months old, as well as those by resellers, are excluded from the rankings.
For each ranking factor, the score (i.e. bar segment length) is calculated as a product of the weighting factor
and its position for that ranking factor. For example, if a product has 80% of the number of reviews
compared to the product with the most reviews in its category,
then the product's bar length for reviews would be 17.5% (weighting factor) * 80%.
What is IT Central Station's policy with regard to site crawling and content scraping?
IT Central Station abides by search engine netiquette and crawls only open sites and publicly available data.
IT Central Station's crawlers do not impersonate real users, do not login to closed communities,
and always follow robots.txt instructions. Content from third-party sites that is displayed on IT Central Station
is shown in snippets, with a clear citation of the source and a hyperlink to the full post on the original site,
in a format similar to most Internet search engines. IT Central Station encourages users to click through
to the full content posts, and sites whose content is indexed in IT Central Station
have found that it refers a significant amount of relevant traffic.
If you are a site owner and would like IT Central Station to remove pages from its index, please
How do you make money?
IT Central Station is 100% committed to offering an open platform for real users to share opinions with their peers.
We don't accept banner advertising on our site and there is no "pay to play" at IT Central Station - any vendor
can be listed as long as it offers an enterprise-class solution with real customers.
We don't charge money for people to read reviews, so in order to support ourselves,
we provide a service to vendors in which we personally interview customers and write it up as a review,
based on the conversation and other written information about their use of the product.
We require these users to testify that they are real users of the solution, and we then validate their identity
using LinkedIn and other web resources. Less than 5% of our reviews are collected in this manner and
we are fully transparent about our process - you'll see at the bottom of each review a disclosure
that states how the review was created.
When we publicize new reviews across the web and on social media,
we will give extra publicity (e.g. more tweets, more LinkedIn posts) to these vendors.
See our Social Media Community Policy
for more details.
When they're included as our sponsored review of the week or of the category, we highlight it in a different color and
put the word "Sponsored" next to it to indicate it is a sponsored link. We offer 100% opt-in lead generation
to match interested buyers with relevant solutions; this means that unless a user gives us explicit permission to do so,
we never share the email, name or other personally identifiable information of our members.
We're committed to being transparent to you about how we make money.
If you have any questions don't hesitate to contact our CEO Russell Rothstein at firstname.lastname@example.org