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Gabriel Glusgold - PeerSpot reviewer
Asociado/ at Infraestructura Informática
Real User
Top 20
Personalized metrics; simplicity of data
Pros and Cons
  • "Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
  • "I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control."

What is our primary use case?

My primary use case for Pandora is monitoring.

How has it helped my organization?

This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the central console.

What is most valuable?

Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data.

What needs improvement?

I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control.

In the next release, I'd like to see, when it comes to monitoring, the facilitation of default monitor creation.

For how long have I used the solution?

I have been using this solution for about 10 years.

What do I think about the stability of the solution?

I would rate the stability of this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

How are customer service and support?

My impression is that Pandora's technical support is quite good.

How was the initial setup?

My opinion is that the initial setup process was quite easy.

What was our ROI?

I think that we have seen ROI when it comes to this solution.

What other advice do I have?

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Independent Consultant at Maack Consulting
Consultant
Top 20
The open architecture is easy to extend and enhance
Pros and Cons
  • "Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."
  • "Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."

What is our primary use case?

I use Pandora FMS to monitor IT infrastructure, applications, and some business processes. Our clients range in size. For example, one of the bigger environments I'm supporting has about 3,000 devices, including router servers, applications, etc. The smaller client has roughly a hundred. 

What is most valuable?

Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments.

What needs improvement?

Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas. 

They could improve their management console's ability to monitor large environments could be improved. For example, SNMP management is only partially integrated into the management console.

For how long have I used the solution?

I have been using Pandora FMS for the last three years.

What do I think about the stability of the solution?

Pandora is stable.

What do I think about the scalability of the solution?

Pandora is scalable.

How are customer service and support?

Pandora FMS support is good. They're capable and address things quickly.

Which solution did I use previously and why did I switch?

I did some stuff with Tivoli from IBM. Pandora has advantages in terms of price and extendability. Tivoli is a bit better at correlation handling. The correlation engine was stronger in the IBM product.

How was the initial setup?

The difficulty of the setup depends on the environment, but it's pretty straightforward in a small environment. The time required for deployment also depends on the environment. It takes about half a day for a smaller environment with a hundred similar servers. If you are talking about 1,000-plus servers distributed over various zones, the setup time increases. We have three or four admins to deploy and maintain the solution plus our 24/7 operations.

What's my experience with pricing, setup cost, and licensing?

Pandora is reasonably priced, and the cost depends on the environment.

What other advice do I have?

I rate Pandora FMS nine out of 10. My advice to future Pandora users is to understand what you want to monitor and know your technologies.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.