I have concerns about several aspects of BlueCat's site management. Firstly, the cleanup process doesn't seem thorough enough, leaving behind residual data. Secondly, the logging duration has been significantly reduced. When I started using Edge, I had access to 3-6 months of historical data, but now this window has shrunk to just two weeks.

I understand that the platform processes over one and a half billion queries per week, which necessitates data management. However, I believe access to longer-term logs would be beneficial for our analysis. The current two-week window limits our ability to identify trends and track historical events effectively.

BlueCat Edge has a limitation of 10,000 records for exports. While I understand the need to export all data, it would be more efficient if I could selectively export the data I need. Currently, there is only one export mechanism that provides all 10,000 records. I would prefer the ability to select specific values and export more records at once, as I don't require all the data available.

It needs some work. I have put in some feature requests to BlueCat for some enhancements.

About two months ago, we were still using their Edge endpoint version 3. We recently moved to version 4 of their Edge endpoint. In Edge endpoint version 3, we did not have the ability to clean up our dashboards properly. As we decommissioned sites and commissioned new sites, we were left with a mess of data still sitting there because of the way they had originally designed version 3. Now the old data is gone, and the function of the new version 4 has really helped with that. It was a nuisance for the past few years.

One pain point concerning DNS Edge is the inability to see per Edge endpoint, what devices are querying against it. They do have the capability for you to look at that data, but the data is roughly 24 to 48 hours old. I am looking for real-time data, and I cannot get that per Edge endpoint.

I would call it a work in progress. I am still finding things that bug me in terms of how something functions. I might find out how to do something when it is not documented. That is great, but documentation becomes an issue with me on that.

A more graphical user interface would be a benefit. It would be nice if I could click on a subnet and it would show me all of my links and everything. It seems pretty binary in the sense that it was just a little more advanced in the spreadsheet. A dashboard would be good.

It would be nice if within that dashboard I could click on a subnet and it would tell me my yellow, red, and green access. If it could show me graphically, what's up and down on that, subnet, that would be great. 

Its price is on the higher side.