We compared Commvault Complete Data Protection and Acronis Cyber Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Some users thought Cyber Protect was simple to deploy, but others considered it challenging.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities.
"Universal Restore is valuable to us."
"It is fast and easy for an image-based backup across all platforms."
"The image backup and image restore features have been very beneficial to us."
"I would definitely say the backup and recovery. It used to be a separate module. It was a recovery part and it would literally duplicate the machine to bare bones."
"Acronis is a flexible solution. It can back up workstations, endpoints, and even your virtual environments and cloud-based environments. So, we can do the backup of the whole gamut of products."
"The backup timing and restoring process is great compared to other options."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."
"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."
"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."
"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."
"IntelliSnap and file system backups are valuable features."
"The user interface is very easy to navigate."
"It helped us reduce the number of servers that are required for a stable operation."
"Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily."
"Scalability, as well as stability, are a couple of important parts of this solution."
"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"The solution could be better if some of the features were more in-depth."
"It does not delete locked files."
"This is not a feature-rich solution."
"The pricing could be improved."
"The initial setup was complex. We had to deploy it through an external consultant team."
"Acronis Backup isn't scalable at all."
"The solution is expensive in comparison to similar solutions."
"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"The product's migration process and stability need improvement."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"There is room for improvement in the data center application running on the cloud for the platform."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"The main area for improvement is that we sometimes experience negative effects from their updates. If they had a larger test area for their updates, that would help."
"Commvault should keep and continue to develop the Java GUI."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Acronis Cyber Protect is rated 8.2, while Commvault Cloud is rated 8.6. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Veritas Backup Exec, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Dell PowerProtect DD (Data Domain). See our Acronis Cyber Protect vs. Commvault Cloud report.
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