We compared Acronis Cyber Protect and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The most valuable feature of Acronis Backup is the data recovery and restoration details."
"Acronis Backup is easy to use, intuitive, and has high performance."
"The pricing is fine."
"The backup timing and restoring process is great compared to other options."
"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"The administration is pretty flexible in terms of defining a multi-tenant type of setup."
"Acronis Backup is easy to use."
"The software implementation takes about 30 minutes."
"The initial setup is simple."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"The interface is user-friendly and can be used by the end-users."
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"Dell NetWorker's user interface is quite simple and very interactive."
"The solution is stable."
"Very user-friendly with a good interface."
"For smaller companies it's a little more challenging to maintain."
"The solution's error handling can be improved specifically for Linux errors."
"The solution's reporting feature could be better."
"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"There are some limitations to the backup."
"The software also isn't user-friendly like Convault or Rubrik. The solution errors and management aren't so good in comparison."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"Reporting and support for this product need to be improved. There are multiple bugs that need to be fixed."
"NetWorker's major problem is its legacy software."
"The web console could be a lot better."
"The licensing rules are difficult to navigate and understand."
"There are some limitations regarding scalability of the product."
"There could be a possibility of constructing full backups from incremental data intelligently."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Acronis Cyber Protect is rated 8.2, while Dell NetWorker is rated 7.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud. See our Acronis Cyber Protect vs. Dell NetWorker report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
