We compared Acronis Cyber Protect and Dell Avamar based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good."
"This is a perfect option for an SMB."
"It is fast and easy for an image-based backup across all platforms."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"It's always stable. It's very good, useful, and user-friendly."
"The solution was easy to install and to deploy."
"The solution is very user-friendly."
"Duplication and the speed of backup are great."
"The solution is very stable."
"Easy to configure and highly reliable for backup."
"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
"Stable and scalable backup and recovery software, with good technical support."
"It's stable and offers good performance."
"It works quickly and is very stable."
"A little bit more integration would be good. It should support broader platforms."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"The solution could be better if some of the features were more in-depth."
"The pricing could be improved."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"I would like to have more cybersecurity integration to properly round up the product and its offering. In terms of cybersecurity, if the offerings can be more versatile so that it is not just a backup solution, it would be great. Some addition to cybersecurity would really be helpful so that it becomes a kind of a suite of products. Backup and recovery form a part of the broader security strategy. Its integration with other cybersecurity solutions would provide proper visibility to not just your cybersecurity dashboard but also to all of your backups. You would have a pretty good view of the entire security landscape that you are managing."
"The product would be better if they offered more integration capabilities."
"When we used the solution, it was still new, and so the customer service/technical support was not the best."
"The solution, in the future, should offer support for mobile."
"We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup."
"This solution could improve by introducing daily verifications and another repository."
"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."
"The UI is not easy to use. There are other products such as Veeam that are easy to use for the end-user which is why they are moving away from Avamar or Networker."
"The performance takes up a lot of resources, unfortunately."
"The recovery is a bit slow."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Acronis Cyber Protect is rated 8.2, while Dell Avamar is rated 7.6. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker and Dell PowerProtect DP (IDPA). See our Acronis Cyber Protect vs. Dell Avamar report.
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