Compare Aegis Contact Management Outsourcing vs. Teleperformance Contact Management Outsourcing

Aegis Contact Management Outsourcing is ranked 10th in Customer Management Contact Center Outsourcing while Teleperformance Contact Management Outsourcing which is ranked 1st in Customer Management Contact Center Outsourcing. Aegis Contact Management Outsourcing is rated 0, while Teleperformance Contact Management Outsourcing is rated 0. On the other hand, Aegis Contact Management Outsourcing is most compared with Sitel Contact Management Outsourcing, whereas Teleperformance Contact Management Outsourcing is most compared with Alorica Contact Management Outsourcing, TeleTech Contact Management Outsourcing and Sitel Contact Management Outsourcing.
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Overview

We are a leading global business services provider of customer experience management. We offer a comprehensive suite of solutions that helps your business plan deeper, transparent and better optimized customer connections and experiences- from strategy development through execution. The company is wholly owned by Essar, a USD 27 billion conglomerate. For 30 years, we have been the go-to experience creators for global giants across outsourcing and technology. Present in 44 locations across 9 countries and with over 40,000 employees, we manage almost half a billion customer interactions every year for over 150 clients across diverse sectors. We believe that makes us your ideal transformation partner. Our willingness to invest in forward oriented innovation and embrace a new economic era led to the successful sale of AUI to Teleperformance in the recent past. Established on a note of promise and with the right mind-set, this strategic turn redesigns our ability to tap into a world of new opportunities and results.

Teleperformance Contact Management Outsourcing Multichannel Solutions consist of Customer Care, Technical Support and Sales. Services provided includes:

  • Delivers multilingual communications across a wide variety of channels, aided by automation.
  • Manages and coordinates corrective action processes.
  • Provides customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments).
  • Offers rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution.
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Sample Customers
Reed Elsevier group, Telkom
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We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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