AlertMedia vs Regroup Mass Notification comparison

AlertMedia is the fastest-growing emergency communications company in the world, disrupting the industry with a more user-centric solution. The company offers a modern and intuitive emergency communication software with fully integrated threat warnings and employee safety monitoring. Our mission is to enable organizations of any size to improve safety and business outcomes during critical events through rapid identification of threats and fast, reliable communication to impacted audiences, anywhere in the world. Our communication software is central to an organization’s emergency preparedness plan for any emergency or business-critical event such as severe weather, fire, active shooters, office closures, IT outages, or urgent shift scheduling, as well as lone worker or business traveler safety.

The company delivers on its customer-centric promise with an unparalleled experience in-product and through our dedicated, 1:1 support model, and immediate responsiveness 24/7.
Headquartered in Austin, TX, AlertMedia is trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected any time, anywhere.

FREQUENTLY ASKED QUESTIONS

Who are the main user groups of this service?

AlertMedia has prioritized ease of use and scalability to deliver an unbeatable experience for any user in organizations across industries, ranging from small businesses to Fortune 500 companies. We primarily serve private-sector businesses including leaders in healthcare, manufacturing, retail, real estate, business services, energy & oil, technology, and non-profit.

What is this service generally used for?

AlertMedia offers a more intuitive emergency communication software that is used to automate threat monitoring and streamline sending fast, reliable, multi-channel notifications to impacted audiences, anywhere in the world.

What platforms does this service support?

AlertMedia is a cloud-based SaaS platform offering an intuitive desktop experience available in all browsers in addition to full-featured native Android and iOS mobile apps.

What are some applications this service is commonly used in tandem with?

Human Resources Information Systems (HRIS), Business Continuity Management & Planning Software (BCM), IT Incident/Monitoring Systems

Does this service integrate with any other apps?

Human Capital Management Software (HCM), Active Directory

Does this service offer an API?

AlertMedia offers access to our entire crisis communication platform via our RESTful API. You can deploy custom communication frameworks, or integrate our communication technology directly with software in your technology ecosystem.

Does this service offer guides, tutorials, and or customer support?

AlertMedia provides all customers with a dedicated customer success manager and 24/7 support at no additional cost. These technical experts provide support through implementation and beyond. You will also have access to an online support center, training videos, communication templates, launch tools, and more.

The Most Ways to Send & Receive - Regroup offers you the most ways to send and receive messages, including our AlertManager mobile app that lets you send messages from anywhere with only 2 taps. Broadcast your message via email, text/SMS, push notifications, desktop alerts, voice calls, digital signage, PA systems, website portals, social media outlets, and more.

Unlimited Messages & Admins -With Regroup, you’ll never find yourself in a position where you cannot send notifications because you’ve exceeded your monthly quota. We offer unlimited text, voice, email, and social media messaging to every client. In addition, you can create unlimited groups, admins, and templates in the system.

Emergency Alerts Made Easy - When seconds count, pre-programmed QuickPost Templates help you get information out fast. Regroup also offers automated alerts from the Integrated Public Alert & Warning System (IPAWS), NOAA, National Weather System (NWS), ShakeAlert early earthquake warnings, and more.

GeoFence Messaging - When location matters, notify people in specific areas with Regroup’s GeoFence messaging capabilities. Simply draw your location on a map to alert recipients with specific messages when they are located inside or outside of the area. Regroup is the only mass notification system to offer the option to add entry and exit messages for people who are traveling into and out of selected areas.

Two-Way Communications - Regroup’s enhanced replies functionality means you can ask for status updates or request responses through a variety of channels and recipients can respond quickly and easily from wherever they are. Our reporting dashboard shows you who has responded and who hasn’t so you can take alternative steps as needed.

Ease of Use & Setup - Our platform and mobile apps are designed to be easy to use in every way. Setup is a breeze with automatic two-way database synchronization, opt-in/opt-out registration, and unlimited admin training at your disposal.

Comprehensive Analytics - Easily confirm delivery of voice, text, text-to-speech (TTS) and email alerts to ensure your message has been received. You can also be alerted in real time, and have the ability to take alternative steps to reach recipients as needed.

Account Customization - Create unlimited QuickPost Templates to help you get information out fast, and organize your account to work they way you need.

24/7 Client & Technical Support - You’ll have an experienced and knowledgeable support team by your side — twenty-four hours a day, seven days a week — to help with onboarding, broadcasting critical alerts during disruptive events, or simply answering questions. Day or night, your call will always be answered.