We performed a comparison between AlertSite and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are custom reports available along with the inbuilt reports."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"The most valuable feature of Splunk Enterprise Security is website activity monitoring."
"With good domain knowledge, one can build almost anything. If you throw in Alert Manager or an integration with ServiceNow. Then, you have your own SIEM"
"Splunk helps us be more proactive. We can take predictive action to identify and block threats so that nothing harmful gets into the system."
"The most valuable feature is the DSS, also known as SPL, because it allows users to script advanced queries with limited knowledge."
"The most valuable features include agility and Splunk Enterprise Security's ability to quickly search for alerted items, as well as the capacity to create custom alerts using the SQL language employed by Splunk."
"The reporting aspect is good and it does what I need it to do."
"It is very scalable."
"Splunk allows us to find insights that we were not able to with traditional BI tools using ETL. It allows us to dig into raw events."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"It is not compatible with all of the product platforms that we use."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market."
"Professional support is great, but too expensive."
"Licensing costs can be a barrier for those with limited budgets."
"Splunk can be an expensive solution. Technical support could be improved as well."
"The configuration had a bit of a learning curve."
"It would be nice if Splunk reduced the cost of training. Their training sessions are way too costly."
"It needs integration with a configuration management solution."
"We find that the maintenance process could be a lot better."
AlertSite is ranked 24th in Application Performance Monitoring (APM) and Observability with 5 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 228 reviews. AlertSite is rated 8.0, while Splunk Enterprise Security is rated 8.4. The top reviewer of AlertSite writes "Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". AlertSite is most compared with Dynatrace, Datadog, ITRS Geneos and New Relic, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our AlertSite vs. Splunk Enterprise Security report.
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