Amity helps you understand which customers need your attention and why.
Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.
Make better-informed decisions with comprehensive account and people profiles that were purpose-built for customer success teams.
To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.
Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications.
You’ll never be surprised because Amity provides real-time insights that are tailor-made for your business.
SmartPlaybooks™ enables your team to provide the right action at the right time.
Managing the entire customer lifecycle involves specialists from across your organization.
Management reports and dashboards provide leaders with the information required for predictable growth.
Totango Customer Success Management enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything what employees do. Totango Customer Success Management offers two products:
- Customer Engagement - a robust customer success management platform with three editions for companies of any size.
- Enterprise Impact - a conversational interface that is available to all employees, for a flat access fee and no special log-in required.
