We performed a comparison between Avast Business Hub and N-able N-sight Remote Monitoring & Management based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The performance is good compared to other products that slow down the laptop, post-installation."
"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."
"Avast Business Endpoint Protection's best feature is its user-friendliness."
"It has increased productivity. IT threats are kept at a minimum because of this product."
"Our favorite feature is the PC Patch Management."
"The solution is easy to use."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
"It warns you if there is a threat and it's perfect because it runs in the background and doesn't interfere with anything."
"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."
"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."
"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities."
"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."
"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."
"The solution is user-friendly."
"The reporting for this solution has been most valuable."
"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."
"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."
"It should have proper and timely updates to deal with new viruses as they come onto the market."
"Making the price a bit cheaper would be an improvement."
"I would like to see better protection and more spyware included with the free version."
"Avast Business Endpoint Protection would be improved with more frequent updates."
"It reduces network and bandwidth speed."
"It could download faster during deployment."
"The solution needs to be more secure and work to protect us better from people trying to mess with our systems."
"There are disconnection issues sometimes."
"What could be improved in N-able N-sight Remote Monitoring & Management is the reporting, in particular, the reporting interface and the report generation method. Currently, I don't find it easy to run reports on the solution. Every time, if I want a report on a Windows vulnerability because a client requested that report, I find the process difficult. For example, out of one hundred PCs, I need to get a report on how many PCs have not been updated to a specific patch level. I need to give that report to the CTO or CEO of a particular client organization, and as running the report on N-able N-sight Remote Monitoring & Management isn't easy, sometimes, that makes me doubt the validity of the generated report as well. It depends on each case because I do find some reports to be genuine and 100% correct, but most of the time, I have to ask for help from other engineers, and even collaborating with another engineer to run reports isn't that easy, so reporting needs improvement in N-able N-sight Remote Monitoring & Management. Another room for improvement in the solution is patch management. The user-friendliness of the Take Control feature in N-able N-sight Remote Monitoring & Management also needs improvement, particularly when it's used on multiple computers or displays. Switching between displays isn't as user-friendly on the technician side, so that could be improved by letting you see all displays or monitors all at once, or on a single display, rather than needing to switch from one display to another. As Take Control is on a Windows agent, or running on a client-end device, that feature of N-able N-sight Remote Monitoring & Management could be improved as well. An additional feature I'd like to see in the next release of the solution is a mobile application, though I'm not familiar if that's already available. As an IT MSP, sometimes I have on-call jobs, and I don't always want to look at the mailbox to see if there's any alert triggered from the devices. If N-able N-sight Remote Monitoring & Management has a mobile application that would allow my team to get push notifications whenever there's downtime or issues, then that would make the solution more reliable. I'd like to get an alert that would pop up from my mobile device, so it would be pretty easy to keep an eye on alerts, and I won't have to check my inbox every time."
"The product looks a bit old-fashioned."
"The solutions could improve by adding more features."
"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."
"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."
"The SentinelOne integration is not great."
"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."
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Avast Business Hub is ranked 12th in Remote Monitoring and Management (RMM) with 12 reviews while N-able N-sight Remote Monitoring & Management is ranked 6th in Remote Monitoring and Management (RMM) with 13 reviews. Avast Business Hub is rated 8.2, while N-able N-sight Remote Monitoring & Management is rated 8.2. The top reviewer of Avast Business Hub writes "Easy to scale, good reports, easy to install and has excellent support". On the other hand, the top reviewer of N-able N-sight Remote Monitoring & Management writes "User-friendly and allows you to do different activities on a single interface, and gives you visibility into multiple devices, but its reporting interface and report generation could be improved". Avast Business Hub is most compared with HP Wolf Security, CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business and Cortex XDR by Palo Alto Networks, whereas N-able N-sight Remote Monitoring & Management is most compared with N-able N-central, Zabbix, NinjaOne, ConnectWise RMM and Fortinet FortiSIEM. See our Avast Business Hub vs. N-able N-sight Remote Monitoring & Management report.
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