Avaya Analytics [EOL] vs WebTrends comparison

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Ranking
Unranked
In Customer Data Analysis
10th
Views
22
Comparisons
22
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Overview
Avaya Speech Analytics solution enables you to analyze contact center voice interactions using phonetic speech search technology and business intelligence capabilities. Our solution enables you to quickly identify effective practices in your call centers that lead to positive customer experience and cross-selling and up-selling opportunities, as well as identifying problem areas that need attention and improvement. These innovative solutions also support your efforts to address regulatory compliance requirements, helping you minimize the risk of compliance breaches and ensuring standards of corporate communications policy are met.
Delivers insight into web visitor activity, allowing organizations to acquire, convert & retain more customers.
Sample Customers
Merton Council
Microsoft, The Telegraph, Polaris, PenFed, Met Office, Kimberly-Clark, Europcar, Shoplocal, Cracka Wines, Otto Group, redspottedhanky.com, Legal Brand Marketing, BrightStarr, World Vision, T-Mobile, PetEdge, KLM

Avaya Analytics [EOL] doesn't meet the minimum requirements to be ranked in Customer Data Analysis while WebTrends is ranked 10th in Customer Data Analysis. Avaya Analytics [EOL] is rated 0.0, while WebTrends is rated 0.0. On the other hand, Avaya Analytics [EOL] is most compared with , whereas WebTrends is most compared with Adobe Analytics.

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