We performed a comparison between AWS Security Hub and IBM Security QRadar based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
"Sentinel enables us to ingest data from our entire ecosystem. In addition to integrating our Cisco ASA Firewall logs, we get our Palo Alto proxy logs and some on-premises data coming from our hardware devices... That is very important and is one way Sentinel is playing a wider role in our environment."
"Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information."
"Investigations are something really remarkable. We can drill down right to the raw logs by running different queries and getting those on the console itself."
"The best functionality that you can get from Azure Sentinel is the SOAR capability. So, you can estimate any type of activity, such as when an alert was triggered or an incident was found."
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"You can fine-tune the SOAR and you'll be charged only when your playbooks are triggered. That is the beauty of the solution because the SOAR is the costliest component in the market today... but with Sentinel it is upside-down: the SOAR is the lowest-hanging fruit. It's the least costly and it delivers more value to the customer."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"Very good at detection and providing real-time alerts."
"I like that AWS Security Hub currently has several good features, around four or five. The technical support for AWS Security Hub is also responsive."
"I really like the seamless integration with the AWS account structure. It can even be made mandatory as part of the landing zone. These are great features. And there's a single pane of glass for the entire account."
"Cloudposse is a valuable feature as it guarantees my security."
"The most valuable features of the solution are the scanning of all the cloud environments and most of the compliances available in the cloud."
"Currently, our organization utilizes AWS for various purposes, including SaaS (Software as a Service), PaaS (Platform as a Service), and hosting applications in the cloud. We develop our applications and use AWS services as a platform for basic functions and secondary development needs. Additionally, we rely on PaaS for accounting services. Approximately, 50% of our applications are hosted in the cloud environment, making it a significant part of our current setup."
"I find all of the features to be highly valuable."
"It's a security posture management tool from AWS. Basically, it identifies misconfigurations, similar to Trusted Advisor but on a larger scale."
"It allows us to search data both on-premises and on the cloud."
"The product provides a complete platform for ingesting the log, doing the correlations and handling the runtime."
"It can analyze event logs, event security, and give a good consult."
"The feature that I find the most useful is that IBM QRadar User Behavior Analytics is free of charge. It's a fully free product that can be installed on top of IBM QRadar SIEM."
"It has very rich functionality."
"IBM QRadar User Behavior Analytics has easy architecture, has a good portfolio and integration."
"This is a distributed application, meaning that a customer can stack small and then scale it so that they can expand pretty effectively. You can use, basically, the same product in an SMB or a large enterprise."
"We've found the solution to be scalable."
"Sentinel could improve its ticketing and management. A few customers I have worked with liked to take the data created in Sentinel. You can make some basic efforts around that, but the customers wanted to push it to a third-party system so they could set up a proper ticketing management system, like ServiceNow, Jira, etc."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"The KQL query does not function effectively with Windows 11 machines, and in the majority of machine-based investigations, KQL queries are essential for organizing the data during investigations."
"Sentinel should be improved with more connectors. At the moment, it only covers a few vendors. If I remember correctly, only 100 products are supported natively in Sentinel, although you can connect them with syslog. But Microsoft should increase the number of native connectors to get logs into Sentinel."
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress."
"I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."
"AWS Security Hub should improve the time it takes to update. It takes a long period of time when updating. It can take 24 hours sometimes to update. Additionally, when integrating this solution with more security tools, takes time."
"One aspect that could be improved in the solution is its adaptability to different markets and geopolitical restrictions. In certain regions like Thailand, specific services from certain countries or providers, such as AWS or Azure, might be limited or blocked. It also needs improvement in would require configuring the solution more adaptable to AWS infrastructure and function."
"The solution lacks self-sufficiency."
"The solution will only give you insight if you have configure rule enabled. It should work more like Prisma Cloud and Dome9 which have a better approach."
"Adding SIEM features would be beneficial because of the limited customization of AWS Security Hub."
"It is not flexible for multi-cloud environments."
"It's not user-friendly. Too much going on, too many unnecessary findings, not very visual. You can't do much compared to other similar tools that are cheaper and better."
"Security needs to be measured based on their own criteria. We can't add custom criteria specific to our organization. For example, having an S3 bucket publicly available might be flagged as a critical alert, but it might not be critical in a sandbox environment. So, it gets flagged as critical, which becomes a false positive. So, customization options and creating custom dashboards would be areas for improvement."
"Pricing model could be more cost-effective."
"The solution lacks vendor support."
"QVM is another instance where they need to revise the vulnerability scoring and the proper remediation details."
"I'd like them to improve the offense. When QRadar detects something, it creates what it calls offenses. So, it has a rudimentary ticketing system inside of it. This is the same interface that was there when I started using it 12 years ago. It just has not been improved. They do allow integration with IBM Resilient, but IBM Resilient is grotesquely expensive. The most effective integration that IBM offers today is with IBM Resilient, which is an instant response platform. It is a very good platform, but it is very expensive. They really should do something with the offense handling because it is very difficult to scale, and it has limitations. The maximum number of offenses that it can carry is 16K. After 16K, you have to flush your offenses out. So, it is all or nothing. You lose all your offenses up until that point in time, and you don't have any history within the offense list of older events. If you're dealing with multiple customers, this becomes problematic. That's why you need to use another product to do the actual ticketing. If you wanted the ticket existence, you would normally interface with ServiceNow, SolarWinds, or some other product like that."
"Certain updates—especially when using Azure—don't apply directly. Our engineering team must invest additional effort to implement these updates. However, the tool's cloud-based version poses no issues. However, upgrading the product can sometimes be challenging for on-premises instances."
"I have also been working with other SIEM solutions, and I have observed that they have extensive Linux-based and Unix-based integrations. They have been able to support some of the Linux-based agents, which is useful to investigate and process the information on the Linux and Unix side."
"IBM QRadar has a margin for development, for out-of-the-box use cases. It can be enhanced with better support and automate the use cases for that."
"Technical support really needs to be improved. Right now, they aren't where they need to be at all."
AWS Security Hub is ranked 5th in Security Orchestration Automation and Response (SOAR) with 16 reviews while IBM Security QRadar is ranked 4th in Security Orchestration Automation and Response (SOAR) with 198 reviews. AWS Security Hub is rated 7.6, while IBM Security QRadar is rated 8.0. The top reviewer of AWS Security Hub writes "A centralized dashboard that enables efficient monitoring and management of possible security issues". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". AWS Security Hub is most compared with Prisma Cloud by Palo Alto Networks, Wiz, Microsoft Defender for Cloud, Splunk Enterprise Security and Tenable Security Center, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, Elastic Security and Fortinet FortiSIEM. See our AWS Security Hub vs. IBM Security QRadar report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors and best Security Information and Event Management (SIEM) vendors.
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