Prisma Cloud is praised for its security capabilities, ease of use, and quality customer service. Users see significant cost savings, improved security measures, and positive ROI. Areas for improvement include UI, integration, documentation, and alerting. Azure Front Door offers robust security, efficient content delivery, and reliable HTTPS encryption. Users see good value and positive ROI, but suggest improvements in documentation, UI, customization, and customer support.
The summary above is based on 120 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Azure Front Door users. To access the review's full transcripts, download our report.
"Has a great application firewall and we like the security."
"I particularly appreciate its load-balancing capabilities as it allows us to manage multiple instances and support a global presence effectively."
"The price is one of the most important aspects of the product. It's quite affordable."
"It inspects the traffic at the network level before it comes into Azure. We can do SSL offloading, and it can detect abnormalities before the traffic comes into the application. It can be used globally and is easy to set up. It is also quite stable and scalable."
"You can assign as many web application firewall policies as you want to the same instance of Front Door."
"The most valuable feature is that you can implement resources globally. It does not depend on location and ability or something like that. This is to connect clients around the world."
"The solution is good."
"The web application firewall is a great feature."
"The solution will streamline and minimize manual efforts."
"Due to the maturity of most companies, security posture management is the most valuable feature."
"The CSPM and CWPP functionalities are pretty good."
"You can also integrate with Amazon Managed Services. You can also get a snapshot in time, whether that's over a 24-hour period, seven days, or a month, to determine what the estate might look like at a certain point in time and generate reports from that for vulnerability management forums."
"I found the network queue sets useful. I also liked the Workload Protection Module, the vulnerability findings, and how the rule sets handle the vulnerabilities based on severity."
"Visibility is a key feature. Integration with other technologies across the board, whether they are Palo Alto technologies, Windows technologies, or cloud technologies, is probably the biggest thing."
"The policies that come prepackaged in the tool have been very valuable to us. They're accurate and they provide good guidance as to why the policy was created, as well as how to remediate anything that violates the policy."
"Comprehensive and valuable for providing security. It is scalable, its stability is impressive, and setting it up is straightforward."
"My suggestion for improvement would be to enhance the Data Export feature to include specific tables, particularly the Azure Diagnostics table."
"The user interface needs improvement as it is difficult to create the mapping to link the problem with your private address sources."
"We should be able to use Front Door defenders with multiple cloud vendors. Currently, they can be used only with the Azure cloud. Azure Front Door should also be able to do global load balancing and provide internal front door services. Microsoft should clearly define what Traffic Manager, Application Gateway, and Azure Front Door products do. These are similar products, and people get confused between these products."
"The product's features are limited compared to Cloudflare. The tool also doesn't work well in a hybrid environment. I would like to see a way to add personalized APIs in the system."
"This is a relatively expensive solution."
"There is room for improvement and they're working on it."
"I'm responsible for the governance and cost control of Azure. I'm not a specialist in any products and therefore I couldn't really speak effectively to features that are lacking or missing."
"There's a limitation on the amount of global rules we can add."
"The challenge that Palo Alto and Prisma have is that, at times, the instructions in an event are a little bit dated and they're not usable. That doesn't apply to all the instructions, but there are times where, for example, the Microsoft or the Amazon side has made some changes and Palo Alto or Prisma was not aware of them. So as we try to remediate an alert in such a case, the instructions absolutely do not work. Then we open up a ticket and they'll reply, "Oh yeah, the API for so-and-so vendor changed and we'll have to work with them on that." That area could be done a little better."
"When it comes to compliance, the issue is that when we are exporting the reports, there is only a single compliance option. If I need to report on multiple compliance requirements, that feature isn't available. For example, I made a single report for ISO 27000 but I can't correlate it with GDPR."
"The area for improvement is less about the product and more about the upsell. If we've already agreed that we'd like your product x, y, or z, don't try to add fries to my burger. I don't need it."
"The IM security has room for improvement."
"The pricing for the solution needs improvement."
"One definite area for improvement is the auto-remediation or the CWP area. The second one is the RQL language. It is still not very flexible and does not cover a lot of use cases. The RQL language could be dramatically improved to add more options."
"The UI is good, however, they could improve the experience."
"The regional cost of Prisma Cloud in South Africa is high and could be improved."
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Azure Front Door is ranked 9th in Web Application Firewall (WAF) with 10 reviews while Prisma Cloud by Palo Alto Networks is ranked 5th in Web Application Firewall (WAF) with 83 reviews. Azure Front Door is rated 8.8, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of Azure Front Door writes " An easy -to-setup stable solution that enables implementing resources globally and has a good technical support team". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". Azure Front Door is most compared with Amazon CloudFront, Cloudflare, Microsoft Azure Application Gateway, Akamai and AWS Global Accelerator, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security. See our Azure Front Door vs. Prisma Cloud by Palo Alto Networks report.
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