We performed a comparison between Azure OpenAI and IBM Watson Machine Learning based on real PeerSpot user reviews.
Find out in this report how the two AI Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can use the solution to implement our tasks and models quickly."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"OpenAI's models are more mature than Watson's. They offer a wider range of features and provide richer outputs."
"Generative AI or GenAI seems to be the best part of the solution."
"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"We have many use cases for the solution, such as digitalizing records, a chatbot looking at records, and being able to use generative AI on them."
"Azure OpenAI is very easy to use instead of AWS services."
"The solution is very valuable to our organization due to the fact that we can work on it as a workflow."
"Scalability-wise, I rate the solution ten out of ten."
"It has improved self-service and customer satisfaction."
"The most valuable aspect of the solution's the cost and human labor savings."
"It is has a lot of good features and we find the image classification very useful."
"I was particularly interested in trying the AutoML feature to see how it handles data and proposes new models. The variety of models it provides is impressive."
"We are awaiting the new updates like multi-model capabilities."
"Sometimes, the responses are repetitive."
"We encountered challenges related to question understanding."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"I noticed there are no instructional videos or guides on the network portal for initial configurations. There is limited information available, and this is a concern for me. I would like to see more resources and guides to address these issues."
"Azure OpenAI is not available in all regions, and its technical support should be improved."
"There are no available updates of information that are currently provided."
"Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available."
"Scaling is limited in some use cases. They need to make it easier to expand in all aspects."
"The supporting language is limited."
"In future releases, I would like to see a more flexible environment."
"If I consider how we want to use it in our organization, certain areas of improvement can be addressed. For instance, we want to use it with Generative AI, not like ChatGPT, but in a way intended for industrial use."
"They should add more GPU processing power to improve performance, especially when dealing with large amounts of data."
"Honestly, I haven't seen any comparative report that has run the same data through two different artificial intelligence or machine learning capabilities to get something out of it. I would love to see that."
Azure OpenAI is ranked 2nd in AI Development Platforms with 17 reviews while IBM Watson Machine Learning is ranked 9th in AI Development Platforms with 6 reviews. Azure OpenAI is rated 8.0, while IBM Watson Machine Learning is rated 8.0. The top reviewer of Azure OpenAI writes "Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions". On the other hand, the top reviewer of IBM Watson Machine Learning writes "A highly efficient solution that delivers the desired results to its users". Azure OpenAI is most compared with Google Vertex AI, Amazon SageMaker, Microsoft Azure Machine Learning Studio, Hugging Face and TensorFlow, whereas IBM Watson Machine Learning is most compared with Google Cloud AI Platform and TensorFlow. See our Azure OpenAI vs. IBM Watson Machine Learning report.
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We monitor all AI Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
