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Top Review
Find out what your peers are saying about Veeam Software, Commvault, Rubrik and others in Backup and Recovery Software. Updated: August 2021.
534,226 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.""The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms""The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.""I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice.""The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."

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"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us.""Most important is its ease of use. You plug it in, follow the steps, and you have your backup file.""The most valuable feature is the speed of backup, which is very good compared to other solutions.""The most important feature in Barracuda Backup is the ability to archive the backup of emails.""The performance is good and the interface is user-friendly.""Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running.""It is very stable, and I'm very happy with this solution.""The configuration and the onboarding process are pretty good."

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"The most valuable feature is the backups.""I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

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Cons
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.""There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.""They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.""Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool.""The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."

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"We cannot backup Sun Micro systems. They are not currently supported.""When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud.""In the next release of this solution, I would like to see cloud support and deduplication functionality.""I would like to see a way to increase space.""I would like to see better integration with third-party applications.""I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines.""Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue.""The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler."

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"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery.""Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

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Pricing and Cost Advice
"The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.""We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.""It is cheaper than Veeam."

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"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up.""You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually.""What I like best about Barracuda Backup is the licensing model.""The price of the five-year contract was approximately three million Rupees ($42,000 USD).""The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years.""All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage.""It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us.""Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

More Barracuda Backup Pricing and Cost Advice »

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."

More StorageCraft ShadowXafe Pricing and Cost Advice »

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Questions from the Community
Top Answer: I have never used Commvault before but I have been using Veritas NetBackup for many years and I am very satisfied with… more »
Top Answer: Veritas Netbackup is more logical and it's easy to understand the technicality behind the product. It has its own logs… more »
Top Answer: The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of… more »
Top Answer: It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically… more »
Top Answer: Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little… more »
Top Answer: It would be nice to have some reports generated on the usage of the system such as detailed backup statistics, but it is… more »
Top Answer: The most valuable feature is the backups.
Top Answer: StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery… more »
Top Answer: We use StorageCraft ShadowXafe as a data protection solution.
Comparisons
Also Known As
ShadowXafe
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Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

Barracuda Backup is designed from the ground up for the cloud-integrated systems. It gives you the flexibility to easily back up data wherever it resides - on premises or in the cloud - and to replicate the data to our secure cloud or to a private location of your choice. Simple to configure and manage, and totally automated.

StorageCraft Technology Corporation is a premier backup and disaster recovery software company. StorageCraft focuses on providing best-in-class backup, disaster recovery, system migration and data protection solutions for virtual and physical environments. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for servers, desktops and laptops.

Offer
Learn more about Commvault
Learn more about Barracuda Backup
Learn more about StorageCraft ShadowXafe
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
Kawasaki, NASA, Amazon, Sonic, Callaway
Top Industries
REVIEWERS
Government16%
Comms Service Provider11%
Manufacturing Company8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Government7%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider15%
Government7%
Construction Company6%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company21%
Government8%
Paper And Forest Products5%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise21%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise11%
Large Enterprise79%
REVIEWERS
Small Business63%
Midsize Enterprise38%
No Data Available
Find out what your peers are saying about Veeam Software, Commvault, Rubrik and others in Backup and Recovery Software. Updated: August 2021.
534,226 professionals have used our research since 2012.

Barracuda Backup is ranked 13th in Backup and Recovery Software with 10 reviews while StorageCraft ShadowXafe is ranked 53rd in Backup and Recovery Software with 2 reviews. Barracuda Backup is rated 8.6, while StorageCraft ShadowXafe is rated 0.0. The top reviewer of Barracuda Backup writes "Quick deployment: Plug it in and be protected". On the other hand, the top reviewer of StorageCraft ShadowXafe writes "An expensive next-generation data recovery and backup software solution with poor data restoration". Barracuda Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Backup, Azure Backup and Unitrends, whereas StorageCraft ShadowXafe is most compared with Veeam Backup & Replication, Azure Backup, Arcserve UDP, Veeam Agent for Linux and N-able Backup.

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