We performed a comparison between Fortra's Powertech Identity & Access Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"It's a very useful tool that has improved our client's security, from day one."
"It has improved our user management. It is definitely streamlined."
"The scalability potential is there if a company needs to expand."
"Streamlines user access, consolidates applications."
"It is easy to use, and does not requires an extensive programming or development background."
"Using the implementation guide, I was able to implement the solution with ease."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"I find the API boring. I also faced issues while integrating with CA SSO."
"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Provisioning has a dependency on Windows."
"The development process to create this connector is not as easy as I would like."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"In the next release, there should be provisioning of your certifications."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
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Earn 20 points
Fortra's Powertech Identity & Access Manager is ranked 38th in Privileged Access Management (PAM) while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Fortra's Powertech Identity & Access Manager is most compared with , whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and Cisco ISE (Identity Services Engine).
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