Compare CallMiner Eureka vs. Verint Engagement Management

CallMiner Eureka is ranked 3rd in Speech Analytics while Verint Engagement Management is ranked 1st in Speech Analytics. CallMiner Eureka is rated 0, while Verint Engagement Management is rated 0. On the other hand, CallMiner Eureka is most compared with NICE Interaction Analytics and Verint Engagement Management, whereas Verint Engagement Management is most compared with NICE Interaction Analytics, NICE Workforce Optimization and CallMiner Eureka.
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Ranking
3rd
out of 4 in Speech Analytics
Views
1,038
Comparisons
613
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
out of 4 in Speech Analytics
Views
2,035
Comparisons
1,441
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Also Known As
EurekaImpact 360
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CallMiner
Verint
Overview
Speech analytics and pervasive call center performance management solution for large and small contact centers.Gives an overview of employee performance with comparisons to target metrics, past performance, and peer performance.
Offer
Learn more about CallMiner Eureka
Learn more about Verint Engagement Management
Sample Customers
TradeGlobal, British Gas, Defender Direct, State Collection ServiceNew York Life, Elavon, VSP Vision Care
We monitor all Speech Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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