We performed a comparison between Check Point ThreatCloud Managed Security Services and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Security Services solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Advanced threat intelligence reports have enabled each department to coordinate roles and put security measures in place."
"We get analysis and can take into consideration the critical alerts found at any time. This gives us security and stability."
"We have not seen a security capacity equal to that of Check Point in other manufacturers."
"It was easily configured and offered one more layer of security in our environment as the monitoring provided by the dashboard is very complete."
"The reports it shares with the IT team provide the feedback necessary to see what needs to change and what needs to continue to be done."
"The most outstanding characteristic that we can see is having something in place that allows any network administrator to apply security policies throughout the company's network."
"This tool helps validate threats at a global level."
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"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"The most valuable feature is the fast alerting and response time."
"We can easily isolate affected machines in the network."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The most valuable features are IDS and IPS."
"The pricing is flexible."
"The initial setup was very straight forward."
"There are some patent pending detectors within the platform that provides a lot of value."
"Sometimes we can see the documentation and follow its instructions to apply a new rule or policy, and sometimes we don't get the expected result by following them."
"The next release should have threat indicators that categorize various types of threats and their immediate solution."
"The documentation for the most modern applications of the manufacturer is sometimes not well done or complete."
"At the level of communication through the Check Point Infinity Portal, sometimes the session is closed automatically."
"One of the great improvements that must be improved is the support for end users."
"We want better customization."
"I would like for the service to be a little more accessible for all segments."
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"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"In the next release of this solution, I would like to see file integrity monitoring."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"Dell Secureworks could improve its integration with other third-party solutions."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
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Check Point ThreatCloud Managed Security Services is ranked 8th in Managed Security Services with 7 reviews while Secureworks Taegis ManagedXDR is ranked 1st in Managed Security Services with 14 reviews. Check Point ThreatCloud Managed Security Services is rated 8.8, while Secureworks Taegis ManagedXDR is rated 7.8. The top reviewer of Check Point ThreatCloud Managed Security Services writes "Easy to configure with good blocking capabilities and good reports". On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". Check Point ThreatCloud Managed Security Services is most compared with , whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Rapid7 MDR, Trend Micro Managed XDR and Sophos MDR. See our Check Point ThreatCloud Managed Security Services vs. Secureworks Taegis ManagedXDR report.
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