We performed a comparison between Cisco Secure Email Threat Defense and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"It has an efficient email filtering feature."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"This solution is easy to use."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"Secure Email Threat Defense's scalability is good."
"It's very easy to deploy and configure."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The technical support is good and quick to resolve issues."
"The deployment capability is a great feature."
"Microsoft Defender for Office 365 is a stable solution."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"The solution is a bit expensive."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"This solution could be improved by integration with Sandbox."
"The pricing could always be better."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution."
"Several simulation options are available within 365, and the phishing simulation could be better."
"There is room for improvement in terms of reporting."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"I'd like some additional features any product can give me to protect our environment in a better way."
"The XDR dashboard has room for improvement."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The GUI is sometimes slow to fetch the device report and could be improved."
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Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Kiteworks, Microsoft Exchange Online Protection (EOP), Abnormal Security and Armorblox, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway and Cisco Secure Email. See our Cisco Secure Email Threat Defense vs. Microsoft Defender for Office 365 report.
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