We performed a comparison between Prisma SD-WAN and SteelConnect EX Enterprise SD-WAN based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Fortinet, Check Point Software Technologies and others in Software Defined WAN (SD-WAN) Solutions."I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"I like that the integration with Palo Alto is easy."
"Prisma supports all of the applications we're currently using."
"The product's initial setup phase is straightforward."
"The analytics is the most valuable feature because it was very granular and very comprehensive, although a little complicated to use. If you're really interested in knowing what's happening on your network, it's a very good solution. That was the .NET Profiler part of the solution."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"Prisma could be a little cheaper."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"I'd like to see them move more towards CASB."
"The tool needs to work on price and complexity."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"The routing scalability needs improvement. We have run into a lot of limitations and also primarily from a routine perspective, things like RSPs line support. It was supportive but not really supportive."
Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 11 reviews while SteelConnect EX Enterprise SD-WAN is ranked 25th in Software Defined WAN (SD-WAN) Solutions. Prisma SD-WAN is rated 8.6, while SteelConnect EX Enterprise SD-WAN is rated 7.0. The top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". On the other hand, the top reviewer of SteelConnect EX Enterprise SD-WAN writes "Analytics feature is very granular and comprehensive, although complicated to use". Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and Aruba EdgeConnect SD-WAN Platform, whereas SteelConnect EX Enterprise SD-WAN is most compared with Steelhead.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
We monitor all Software Defined WAN (SD-WAN) Solutions reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
