We performed a comparison between Datto Cloud Continuity and NetApp Cloud Volumes ONTAP based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The platform provides a faster backup process."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The solution has the capability to scale well."
"The product's initial setup phase is easy."
"Multiprotocol is the most valuable because Amazon was not able to provide us with access to the same data from Linux and from Windows clients. That was our value proposition for CVO, Cloud Volumes ONTAP."
"It offers ease of use and a comprehensive suite of applications, including features like SnapMirror, SnapVault, and unified snapshot management, all bundled into a single product."
"The ability to see things going back and forth has been quite useful."
"One of the features our customers like is that it can be used from one cloud provider to another. They can use it from Azure to AWS or vice versa. That way, they don't need to use the same provider for backups. If something goes wrong on the primary site, having the same data in another cloud service provider is important."
"The solution’s Snapshot copies and thin clones in terms of operational recovery are good. Snapshot copies are pretty much the write-in time data backups. Obviously, critical data is snapshotted a lot more frequently, and even clients and end users find it easier to restore whatever they need if it's file-based, statical, etc."
"Lastly, the API and web services are fairly good. That is an important feature too. We write some code to do different things. We have code that runs to make sure that everything is being backed up as we say it is and we try to also detect places where we may have missed a backup."
"The feature which I like the most is that it has the capabilities that the traditional storage system offers. It provides all the functionality. The deduplication and compression work exactly like ONTAP's traditional storage. So people who have experience with that find it very easy to manage."
"Unified Manager, System Manager, and Cloud Manager are all GUI-based. It's easy for somebody who has not been exposed to this for years to pick it up and work with it."
"I don't have any feedback to provide in terms of features that may be lacking."
"The product's scalability features could be even better."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"I would like to see them improve the perspective of start and search in the panels. This would allow for better visualization of the contents that are captured in the tool."
"Their support and development teams can collaborate better to resolve an issue."
"The key feature, that we'd like to see in that is the ability to sync between regions within the AWS and Azure regions. We could use the cloud sync service, but we'd really like that native functionality within the cloud volume service."
"The dashboard is a little bit clunky. I like to see it a little bit more on the simplistic side. I would like to be able to create my own widgets and customize what I want to see a little bit more versus what is currently there. That would be helpful so that when I log in, I go straight to my widget or my board without going to multiple places to get to what I need to find or build."
"The solution is not stable when using single nodes. This is a problem. NetApp should work on this solution to make it more stable with HA nodes and resolve this issue."
"The solution could be better when we're connecting to our S3 side of the house. Right now, it doesn't see it, and I'm not sure why."
"How it handles erasure coding. I feel it the improvement should be there. Basically, it should be seamless. You don't want to have an underlying hardware issue or something, then suddenly there's no reads or writes. Luckily, it's at a replication site, so our main production site is still working and writing to it. But, the replication site has stopped right now while we try to bring that node back. Since we implemented in bare-metal, not in appliance, we had to go back to the original vendor. They didn't send it in time, and we had a hardware memory issue. Then, we had a hard disk issue, which brought the node down physically."
"Some of the licensing is a little kludgy. We just created an HA environment in Azure and their licensing for SVMs per node is a little kludgy. They're working on it right now."
Datto Cloud Continuity is ranked 17th in Cloud Backup with 9 reviews while NetApp Cloud Volumes ONTAP is ranked 11th in Cloud Backup with 60 reviews. Datto Cloud Continuity is rated 8.0, while NetApp Cloud Volumes ONTAP is rated 8.8. The top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". On the other hand, the top reviewer of NetApp Cloud Volumes ONTAP writes "Its data tiering helps keep storage costs under control". Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup & Replication, Veeam Backup for Microsoft 365 and AvePoint Cloud Backup, whereas NetApp Cloud Volumes ONTAP is most compared with Azure NetApp Files, Amazon S3, Amazon EFS (Elastic File System), Google Cloud Storage and Portworx Enterprise. See our Datto Cloud Continuity vs. NetApp Cloud Volumes ONTAP report.
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