We performed a comparison between Deep Instinct Prevention Platform and ESET PROTECT Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has the lowest false-positive ratio that I have come across. I have only had one which was a legitimate file that I had to whitelist. It was for one of the applications I was trying to install and integrate. But the false positive ratio is very low."
"The detection rate is very high. In all the testing with around 20 partners in different environments, quite a lot of them had installed with other anti-malware applications, like Sophos. This software can co-exist with those applications in the same machine. This is impressive."
"Deep Instinct's detection rate is close to 100 percent."
"Good detections for PowerShell. and good user interface."
"Stability-wise, I rate the solution a ten out of ten."
"I really like the behavioral analysis feature, because it looks at all the different things, like arbitrary shellcode and reflective DLL. It looks at a lot of things that threat actors use as threat vectors to get into the environment."
"It's just a single agent that has everything in it... With the EDR solutions, you have to install it, then you have another service history installed, and you have behavioral analytics, etc. With this, everything is in a single small "box," a small agent that has pretty much got everything."
"Its false positives are very low, because the behavior analysis engine double checks them."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"We can easily manage resources, disable or enable clients and update them."
"ESET PROTECT Enterprise is reliable."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The solution offers a lot of configuration capabilities."
"The solution doesn't have high memory usage."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"It would be nice if there were options where, if I have to do SIEM integration, I could do so from the UI: Just pick and choose what SIEM solutions the customers use and have options to have out-of-the-box connection facility."
"I would like a little more training for the admins."
"I am looking forward to them adding Linux in Q1 or Q2 of 2019, as this is often requested by my partners and customers. Currently, Deep Instinct only has Windows, Mac, Android, and iOS."
"Due to the nature of deep learning, it’s sometimes difficult to determine why the AI model has blocked a specific file, although this has improved over time."
"Some features are too resource intensive."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"They have a manual, but it is not excessive."
"There's an issue in the installation process where you can't install it unless you disable the built-in Windows Bitdefender antivirus. So, you have to manually disable Microsoft Bitdefender in order to install Deep Instinct. So, that makes it impossible to do a network rollout unless you manually visit each computer, which is ridiculous."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"Its automation can be improved."
"The solution can be quite technical and therefore is challenging for new users."
"The tool is complex and expensive."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"The availability and sustainability could also be improved."
"Sometimes, the connection to the machine requires troubleshooting."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
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Deep Instinct Prevention Platform is ranked 11th in Anti-Malware Tools with 18 reviews while ESET PROTECT Enterprise is ranked 14th in Anti-Malware Tools with 10 reviews. Deep Instinct Prevention Platform is rated 8.6, while ESET PROTECT Enterprise is rated 9.0. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CylancePROTECT and Cortex XDR by Palo Alto Networks, whereas ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and ZoneAlarm. See our Deep Instinct Prevention Platform vs. ESET PROTECT Enterprise report.
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