Compare Deskforce vs. MetTel Cloud Contact Center

Deskforce is ranked 11th in Contact Center as a Service (CCaaS) while MetTel Cloud Contact Center is ranked unranked in Contact Center as a Service (CCaaS). Deskforce is rated 0, while MetTel Cloud Contact Center is rated 0. On the other hand, Deskforce is most compared with , whereas MetTel Cloud Contact Center is most compared with .
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In Contact Center as a Service (CCaaS)
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Deskforce
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MetTel
Overview

Deskforce is a cloud contact center platform designed for the mid-market.

Our multi-tenant software empowers businesses with omnichannel engagement that drives tangible results accompanied by highly customized experiences for their audiences. Rounding out our offering is a robust set of API integrations that allow you to easily plug Deskforce into your current tech stack with minimal fuss, coupled with AI-powered WFO that increases your agent productivity across the board from day one.

At Deskforce we’ve considered the needs of your audience and your agents and have created a product that is client-centric from end to end.

MetTel’s Cloud Contact Center is a unified contact center solution that brings
agility and efficiency to both you and your customers’ experiences. Our
deployment is simple, quick and avoids a risky “rip and replace” approach
whether you’re a new business, a mid-size business looking to grow, or a large enterprise.

Offer
Learn more about Deskforce
Learn more about MetTel Cloud Contact Center
Sample Customers
zendesk, airsoft, zurmoLe Duff, Rotech Healthcare, City of Pheonix, FIS, Basic Energy
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