Compare Evolve IP Unified Contact Center vs. MetTel Cloud Contact Center

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Also Known As
Evolve Unified Contact Center
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Evolve IP
MetTel
Overview

Demand for cloud contact centers continues to rise and organizations are demanding more sophisticated solutions from service providers. Historically, Contact Center as a Service (CCaaS) solutions were designed to be delivered over the existing PBX. This empowered contact center leadership to embrace CCaaS due to its quick delivery and its ability to offer advanced features without the necessity of a massive IT project or capital expenditure.
In this “Overlay” delivery model, customers retain their PBX (onpremises or otherwise) and “lay” a CCaaS solution “over” top of that PBX. Operating in this Overlay scenario became common in the marketplace but customers no longer want the pitfalls and gotchas inherent to the CCaaS overlay delivery model.

MetTel’s Cloud Contact Center is a unified contact center solution that brings
agility and efficiency to both you and your customers’ experiences. Our
deployment is simple, quick and avoids a risky “rip and replace” approach
whether you’re a new business, a mid-size business looking to grow, or a large enterprise.

Offer
Learn more about Evolve IP Unified Contact Center
Learn more about MetTel Cloud Contact Center
Sample Customers
BP Business Solutions, OgletreeLe Duff, Rotech Healthcare, City of Pheonix, FIS, Basic Energy

Evolve IP Unified Contact Center is ranked 14th in Contact Center as a Service (CCaaS) while MetTel Cloud Contact Center is ranked 16th in Contact Center as a Service (CCaaS). Evolve IP Unified Contact Center is rated 0.0, while MetTel Cloud Contact Center is rated 0.0. On the other hand, Evolve IP Unified Contact Center is most compared with , whereas MetTel Cloud Contact Center is most compared with .

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.