Most Helpful Review
Efficiently protects against malicious email contents, but the reporting and dashboards need improvement
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Cisco Cloud Email Security (CES) has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.
It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.
It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.
The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.
Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.
Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...
We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this.
The most valuable feature is the different content filters we are using, such as DKIM.
The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP.
The filtering of the solution is very good. You can do URL filtering and, while you need a custom URL to filter under other solutions like Symantec, here the solution covers most categories and the database.
All of the filtering features are very nice.
The feature I find most valuable is the web, email and DLP integration.
It's a perfect business pump filter. We have much less false positives, and also less spam than other organizations.
I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.
Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.
The reporting functionality needs to be improved.
The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.
We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems.
The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working.
We would like to see more options for the customization of content filters.
It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance.
It would be better if it were simpler to deploy on one or two machines instead of three or four machines.
We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time.
The reporting functionality needs to be improved, as it is not customizable.
I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP.
The solution needs to be more user-friendly. I don't want to have to go to my IT guy and have him explain aspects of the solution to me. There should be a way for them to be able to translate aspects of the product to a typical user in a clear concise way.
Pricing and Cost Advice
In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.
You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.
It is not that costly. We pay for the solution through a contractor and pay an annual fee.
We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point.
There were no other costs in addition to the standard licensing fees.
The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly.
Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user.
Pricing depends on your environment and which model you want to buy.
The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap.
There are three types of support licenses.
When compared to other email security solutions, the price is not cheap.
Licensing is a yearly subscription that is based on the number of users.
Information Not Available
Compared 23% of the time.
Compared 20% of the time.
Compared 13% of the time.
Compared 11% of the time.
Compared 6% of the time.
Compared 21% of the time.
Compared 12% of the time.
Compared 11% of the time.
Compared 8% of the time.
Compared 6% of the time.
Compared 100% of the time.
Also Known As
|IronPort, Cisco Email Security, ESA, Email Security Appliances||Websense Email Security|
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
Forcepoint Email Security gives you the security you need by protecting you against multi-stage advanced threats that often exploit email to penetrate your IT environment. It applies real-time behavioral sandboxing, enterprise-grade DLP and other advanced defense technologies to identify targeted attacks, high-risk users and insider threats. Forcepoint Email Security monitors outbound email to prevent leaks of sensitive information, and it empowers your workers — in the office or on the road — to safely adopt technologies like Microsoft Office 365.
GWAVA provides solutions that meet and exceed the archiving, compliance, and security demands for highly-regulated organizations such as Government, Education, Healthcare and Financial Services. Retain Unified Archiving meets their needs as a value added archiving solution which enables these highly regulated industries to meet complex archiving compliance standards. This is critical, as many compliance standards and regulations cannot be met with the built in archiving solutions offered by Office 365, Exchange Online, and Gmail.
Learn more about Cisco Email Security
Learn more about Forcepoint Email Security
Learn more about GWAVA [EOL]
|SUNY Old Westbury, CoxHealth, City of Fullerton, Indra||Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota||SVG Strassenverkehrs-Genossenschaft Wªrttemberg eG, ELO Digital Office GmbH, Grafisch Lyceum Utrecht, Deutscher Steuerberaterverband (DStV), Investment Savings Bank of Pennsylvania, Gwinnett Health System, Long Island Rail Road, Wisconsin Historical Society, South Texas Nuclear Facility, Northwestern Michigan College, Carilion Health System, North Memorial Medical Center|
Comms Service Provider28%
Computer Software Company20%
Computer Software Company36%
Comms Service Provider23%
No Data Available
No Data Available
No Data Available
See our list of best Email Security vendors.