Fortinet FortiWeb is praised for its top-tier security solutions, advanced functionality, and ease of use, although it could benefit from improvements in UI and integration with other tools. On the other hand, users find Prisma Cloud to offer competitive pricing, comprehensive security capabilities, and effective customer service, although some suggest improvements in UI, integration, and documentation.
The summary above is based on 139 interviews we conducted recently with Fortinet FortiWeb and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The WAF profiles has been effective at mitigating web-based threats."
"Built-in security templates, AV integrated, strong threat intelligence."
"Fortinet is a great SD-WAN player when it comes to security capabilities."
"The most valuable features in Fortinet FortiWeb are sandboxing and threat prevention."
"The GUI is user-friendly and it's easy to understand how to manage it."
"Auto Learn feature: Makes policy additions or deletions for my customers very simple"
"When we had Cisco we had around thirty thousand entries on our firewalls. Now we are down to three thousand. Fortinet has a mechanism to detect all of your entries which are not used, and it can clean it up."
"Some of the threat detection analytics and the filtering capabilities they give us for filtering a certain type of information that we don't want coming into the site are its valuable features. The analytics are pretty good in terms of being able to see what threats have been detected and mitigated, where they're coming from, and things like that."
"Prisma Cloud provides the needed visibility and control regardless of how complex and distributed the cloud environments become."
"It also provides us with a single tool to manage our entire cloud architecture. In fact, we are using a multi-account strategy with our AWS organization. We use Prisma as a single source of truth to identify high- or medium-severity threats inside our organization."
"Prisma Cloud is quite simple to use. The web GUI is powerful. Prisma Cloud scans the overall architecture of the AWS network to identify open ports and other vulnerabilities, then highlights them."
"Prisma Cloud's inventory reporting is pretty good."
"The framework to configure controls is pretty good; it's pretty sophisticated. We can implement a fair amount of testing for a fair number of controls."
"The most valuable features are the alerts and auto-remediation because it allows us a lot of flexibility to customize and do things the Palo Alto team never intended. We faced some challenges with certificates because we also have next-gen firewalls. We would like to equip all the traffic because there have been many cases in which the developers have done things by mistake. Deploying certificates on virtual machines can be complex in a development environment, but we managed to do that with Prisma Cloud."
"Technical support is quite helpful."
"I would say Twistlock is a fairly sophisticated tool."
"The initial setup in our data center was somewhat complex."
"For advanced users, it would be really useful to have access and the ability to manipulate packets. If we can access and manipulate the contents of packets, even encrypted packets... that would be powerful. Since we're looking at packets arriving at our network, we would have the private key to access those packets and their information."
"The solution could improve by providing more integration with solutions other than the Fortinet family."
"Their documentation is fairly complete, but it's sometimes a little bit difficult to search for exactly what you're looking for to resolve an issue. There have been times when we've gone to try to search for areas that we needed to get information on, and it has not always been extremely clear exactly how a particular thing needs to be set up."
"FortiGate could be improved on the security end because we've had some incidents with the customer. Otherwise, there is no problem."
"When we look at the incident reports in the dashboard, they are available for a maximum duration of 24 hours. They should provide more time for the analysis and increase the duration of the availability of these reports. Currently, it gives the options for 5 minutes, 1 hour, and 24 hours. It would be excellent if there are more options for a longer time period. It may be configurable, but I don't know how to do it."
"Fortinet FortiWeb is not scalable. You'll need more budget to change the hardware."
"The product's scalability could be better."
"It would be nice Prisma Cloud merged its modules for CSPM and infrastructure as code. It would simplify the pricing and make it easier for customers to evaluate the solution because there are different modules, and you need to add it to your subscription separately."
"A better correlation between the multiple products Prisma Cloud contains would be crucial. It would reduce the time spent looking at reports and enable you to get all the actionable insights across products. I think that Palo Alto is working on it, but they need to work faster because it doesn't make sense to have all these products in a single pane of glass without any correlation between them."
"There needs to be a mechanism that allows me to manually configure compliance more easily."
"The automation capabilities are growing each day, but the problem is that the updates are not that frequent. There are some services on Amazon that have come out with updates, and Azure is also getting up to date. But Prisma takes some time to follow. There's a time gap that Prisma inherits from these clouds. I understand why it takes some time, but that time should be reduced."
"The deployment and onboarding are plug-and-play, but somewhat hard to handle in terms of integration with external operations tools. The product design isn't up to the current standard. I would recommend having higher standards in terms of integration with other tools, especially operationalized tools."
"We are encountering issues with the new permissions required for AWS integration with Prisma."
"It can be too expensive for small companies."
"One of the main backlogs in their development is in the area of integration. For example, we have ServiceNow in place for ticket management and Prisma Cloud is supposed to send closure emails for incidents. But from time to time, it fails to do so. We have several other mismatches between Prisma Cloud and ServiceNow."
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Fortinet FortiWeb is ranked 4th in Web Application Firewall (WAF) with 83 reviews while Prisma Cloud by Palo Alto Networks is ranked 5th in Web Application Firewall (WAF) with 83 reviews. Fortinet FortiWeb is rated 8.0, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of Fortinet FortiWeb writes "Cost-effective, easy to configure, and works very well as a single solution for multiple environments". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". Fortinet FortiWeb is most compared with F5 Advanced WAF, Fortinet FortiADC, AWS WAF, Azure Web Application Firewall and Imperva Web Application Firewall, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security. See our Fortinet FortiWeb vs. Prisma Cloud by Palo Alto Networks report.
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