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Get Satisfaction vs HappyFox comparison

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Get Satisfaction

Read 1 Get Satisfaction review
22 views|4 comparisons
100% willing to recommend
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HappyFox

11 views|9 comparisons
Featured Review
Anonymous User
I can invite advocates in to help with community management. It integrates with other customer support products.
Great community software out of the box; no additional modules needed to maintain their system, which is a good sign if your company is comprised... Read more →
Use HappyFox?
Ranking
11th
out of 18 in Customer Feedback Management
Views
22
Comparisons
4
Reviews
0
Average Words per Review
0
Rating
N/A
9th
out of 18 in Customer Feedback Management
Views
11
Comparisons
9
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Get Satisfaction
Tenmiles
Overview
Get Satisfaction helps customer-centric organizations engage millions of consumers in meaningful conversations about their products and services, every day. The Get Satisfaction community platform transforms these conversations into powerful user-generated content and insights, enabling businesses to create differentiated customer experiences, acquire more customers and bring new innovations to market. Headquartered in San Francisco, Calif., Get Satisfaction's customers include Citrix, HootSuite, Intuit and Kellogg's.
HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
Sample Customers
Prezi, P&G, SPS Commerce, Kenandy, Automatic Labs, Trinet, Aerohive Networks, TED-Ed, UNITEC
Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser

Get Satisfaction is ranked 11th in Customer Feedback Management while HappyFox is ranked 9th in Customer Feedback Management. Get Satisfaction is rated 7.0, while HappyFox is rated 0.0. The top reviewer of Get Satisfaction writes "I can invite advocates in to help with community management. It integrates with other customer support products". On the other hand, Get Satisfaction is most compared with , whereas HappyFox is most compared with ServiceNow and JIRA Service Management.

See our list of best Customer Feedback Management vendors.

We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.