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Getronics Service Desk Outsourcing vs Stefanini TechTeam Service Desk Outsourcing comparison

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Ranking
14th
out of 30 in Service Desk Outsourcing
Views
55
Comparisons
41
Reviews
0
Average Words per Review
0
Rating
N/A
13th
out of 30 in Service Desk Outsourcing
Views
64
Comparisons
42
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Getronics
Stefanini TechTeam
Overview
Getronics Service Desk Outsourcing provides a proactive, omni-channel and multi-lingual Global Managed Service Desk which delivers round the-clock service and a consistent single point of contact. Each Service Centre provides remote management of users' machines and end-to-end Incident Management. Benefits include the following: 4 interconnected Global Service Centres (GSCs) in Spain, Hungary, Malaysia and Mexico + local help desks located in the UK, Belgium and Germany; Proactive / pre-emptive approach; Provide 1st, 2nd, and 3rd line support either on a dedicated or shared Service Desk; Over 1,300 agents globally providing 24x7x365 multilingual support covering 22 languages and More than 3.5M tickets yearly from our GSCs.

Stefanini TechTeam Service Desk Outsourcing provides multilingual, multi-location, multichannel approach that workforce is supported in the right languange, from the riight location, at the right time with the right tools, processes and technology. Support Services includes: Single Point of Contact support (SPOC), Business and Proprietary applications, Common off-the-shel software, Desktop hardware and networking, ID Management, Remote access support, ITIL best practices methodologies and Lean Six Sigma process improvement.

Sample Customers
Mez, Gatwick Airport, ING, Clarks, Mazda, AGS Airports, McDonald's, RAC, Malaysia Airlines, Chivas Brothers
Sanofi

Getronics Service Desk Outsourcing is ranked 14th in Service Desk Outsourcing while Stefanini TechTeam Service Desk Outsourcing is ranked 13th in Service Desk Outsourcing. Getronics Service Desk Outsourcing is rated 0.0, while Stefanini TechTeam Service Desk Outsourcing is rated 0.0. On the other hand, Getronics Service Desk Outsourcing is most compared with , whereas Stefanini TechTeam Service Desk Outsourcing is most compared with .

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