We performed a comparison between Fortra's Powertech Identity & Access Manager and WALLIX Bastion based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"The interface is very simple. It doesn't need any plug-ins, just browsers that are installed at the beginning."
"The support is great. They offer 24/7 support, but the specific level of support depends on your subscription. There's a weekday-only option, and a 24/7 option that covers all days of the week. They also have offices in different regions, including West Africa, so people there can easily get support. There's no need to worry about getting assistance."
"I like that it's Linux-based, and you don't need to have separate implementations, extra database licenses, or enterprise licenses. I think because it's Linux-based, it's more seamless than Windows. I also like the access manager, which I think is a super tool. Everything is browser-based, and you don't need a VPN. So, that's a great thing."
"Its video recording capabilities have definitely been key for us."
"The solution's technical support team is helpful."
"WALLIX Bastion's most valuable feature is the Access Manager because you can use it and access the data center without any client VPN."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"Based on my experience as a sales tech person, one area of improvement could be a more unified licensing model."
"For me, the main issue has to do with the system performance itself."
"The password management needs improvement. Management of Access Manager should be improved as well."
"The performance of WALLIX Bastion's password manager is very low."
"It would be better if I could manage multiple accounts in one place, like CyberArk. With WALLIX, you can only manage one account, and you are given a separate category. You have to click on each connection to do anything. For example, CyberArk might give three options for one connection if you want to have an interactive user-level experience. But with WALLIX, you have to click three times to get that access. Also, the biggest disadvantage of WALLIX is the reporting. I feel like it's very weak in reporting when compared to the other solutions. As a solution, they're good and stable. But they need to make their reports neater and better. Right now, we're going to the console and then pressing buttons every single time."
"The product doesn't have behavior analytics. They promised to develop this, but only for the cloud, not for on-premise versions."
"There could be more automation features for the solution."
Earn 20 points
Fortra's Powertech Identity & Access Manager is ranked 39th in Privileged Access Management (PAM) while WALLIX Bastion is ranked 9th in Privileged Access Management (PAM) with 7 reviews. Fortra's Powertech Identity & Access Manager is rated 5.0, while WALLIX Bastion is rated 7.8. The top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". On the other hand, the top reviewer of WALLIX Bastion writes "Offers secure identity management, privilege control, access monitoring, and risk reduction through controlled access". Fortra's Powertech Identity & Access Manager is most compared with , whereas WALLIX Bastion is most compared with CyberArk Privileged Access Manager, BeyondTrust Privileged Remote Access, Fudo PAM, One Identity Safeguard and Delinea Secret Server.
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