Hitachi CRM Services [EOL] vs Siemens IT Solutions and Services comparison

Hitachi CRM Services helps you drive consistent and measurable improvement in everyday business processes. Gain the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance sales, marketing, and customer service processes that provides access to a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, enables team to plan, execute, and measure campaigns across channels, from start to finish, empowers agents to create lasting relationships with customers with Microsoft Dynamics CRM's visual user interface, customizable dashboards, and unified view of the customer, along with native Microsoft Office Outlook integration.

Siemens IT Solutions and Services is a new Siemens Group that comprises of formerly five Siemens separate business activities: Business Innovation Center (BIC), Switzerland, Development Innovations & Projects (DIP), Greece, Program and System Engineering (PSE), Austria, Siemens Business Services (SBS), Germany and Siemens Information Systems Ltd. (SISL), India. Together with the other Siemens Groups and leading market partners, Siemens IT Solutions and Services offers a unique range of comprehensive, completely integrated, sector-specific IT solutions and services from one single source.