Hitachi CRM Services [EOL] vs Wipro CRM Services comparison

Hitachi CRM Services helps you drive consistent and measurable improvement in everyday business processes. Gain the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance sales, marketing, and customer service processes that provides access to a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, enables team to plan, execute, and measure campaigns across channels, from start to finish, empowers agents to create lasting relationships with customers with Microsoft Dynamics CRM's visual user interface, customizable dashboards, and unified view of the customer, along with native Microsoft Office Outlook integration.

Wipro's CRM consulting practice has developed a comprehensive set of tools and frameworks to analyze and transform your CRM initiatives utilizing a business value and metrics-based perspective to drive revenue growth, improve margins, improve competitive positioning, enhance brand and customer loyalty and improve asset efficiency. It can help you across a broad range of CRM capabilities ranging from sales management, contact center strategy, consolidation and optimization, marketing automation and customer support strategy.