Most Helpful Review
Researched Sumo Logic but chose IBM QRadar: Has somewhat of a new structure recently compared to the last gen. They have moved from the standard UI based infrastructure.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."
"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure."
"The ability to transition from microscopic to macroscopic view, instantly, is very good."
"It is very stable. We have not faced interruptions in the past four and a half years."
"It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well."
"This solution has allowed us to correlate logs from multiple sources."
"We get events and make the correlation, or rules. In IBM, we can implement our customer's rules. We can have very clear status threats and severity of antigens."
"Provided that the report is prebuilt and I can find what I am looking for, the reporting is the most valuable feature in this solution."
"This solution provides me with various alarms, and I have found security issues with some of my other products."
"The solution is quite stable."
"We are able to diagnose problems before our customers."
"It helps a lot because we can troubleshoot issues pretty easily."
"We have used it many times to find a root cause of a live issue, then fix the problem in the applications."
"Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support."
"It provides easy visibility. I also like the shareable queries because we share a lot across groups."
"For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly."
"Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"AI is superb but need improvements."
"I would like to see a better GUI."
"Technical support is good, but not great."
"We would like to see better instrumentation for debugging changes in the log flow."
"The interface is very old. IBM should remake it into a more modern interface."
"There are reports that I would like to generate that are either not included, or I cannot find."
"There is a lot of manual configuration required in order for the product to run smoothly, and I think that it could be made more automatic."
"It is very difficult to activate all of the network equipment, and it would help if it were made easier."
"If you look at some of the other offerings right now that are available in the market, they do offer APM as well as the product they're offering. I believe Sumo Logic is not there yet. So that's something which I would love to see."
"There are some API gaps that are missing."
"We would like to have some type of predefined setup for the logs, making the setup easier by default."
"We would like the ability to drill down into a dashboard and get into deeper levels."
"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."
"I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial."
"It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement."
"It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap."
Pricing and Cost Advice
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"The pricing needs to be such that they are more competitive with other vendors."
"There are additional costs, such as the cost associated with the different hardware required for implementation and deployment. Along with the add-on apps, these are all additional costs, and they require licensing as well."
"In terms of additional costs, it depends on the subscription that you choose. There are plenty of options to choose from."
"Our licensing costs for this solution is on a yearly basis."
"It's too expensive. The licensing is also a little bit difficult to understand because you have to license it per event and per number of flows."
"QRadar is quite expensive. It wouldn't be worth it for a small business..."
"I would like for them to lower the price."
"The pricing is good."
"The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product."
"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high."
"I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value."
"Pricing has been cheaper than some of the competing tools, like Splunk."
"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."
"The only limit to the scalability of the product for us is how much we are willing to pay."
"The price scaling comes in a bit expensive."
"Purchasing the solution through the AWS Marketplace is very easy."
Questions from the Community
Question: What do you like most about Devo?
Top Answer: Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of… more »
Top Answer: We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the… more »
Top Answer: It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier… more »
Question: What do you like most about IBM QRadar?
Top Answer: The ability to transition from microscopic to macroscopic view, instantly, is very good.
Top Answer: This is not a trivial undertaking. You will need at least one experienced user and considerable infrastructure to… more »
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Also Known As
|Logtrust||QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar|
Devo unlocks the full value of machine data for the world’s most instrumented enterprises by putting more data to work now. With Devo, IT executives finally realize the transformational promise of machine data to drive breakthrough projects that move the entire business forward.
The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.
With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.
|Sumo Logic simplifies how you collect and analyze machine data so that you can gain deep visibility across your full application and infrastructure stack. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture.|
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|United States Air Force, Rubrik, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, Public Library of Science, OpenText||Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.||Ooyala, Webjet, Akamai, Kaiser Permanente, Alaska Airlines, Hotel Tonight, Dollar Shave Club, Interactive Intelligence, Restoration Hardware, RingCentral, WD-40, Zillow, Sage Software, Tunein Radio, Lookout, Infor, Houzz, Estee Lauder, Brightcove, Actelion, Anki, Elance, Voxer, Cytobank, Medicom Health Interactive, Task Rabbit, Zscaler, Thred Up, Netskope, Tobi, Infoblox, Imperva, Okta, Medallia, RelateIQ, Bazaar Voice, Blurb, Guidewire, Apigee, Swipely, Progress Software, Card Spring, Ubiquiti Networks, Pager Duty, McGraw Hill, Acquia, Limelight Networks, Blucora, Scripps Networks Interactive, Orange, Medidata, 3 Share|
Computer Software Company43%
Comms Service Provider10%
Financial Services Firm26%
Health, Wellness And Fitness Company6%
Computer Software Company42%
Comms Service Provider16%
Computer Software Company43%
Comms Service Provider7%
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