IBM Security QRadar vs Secureworks Taegis ManagedXDR comparison

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Binary Defense Logo
1,532 views|179 comparisons
100% willing to recommend
IBM Logo
289 views|126 comparisons
91% willing to recommend
Secureworks Logo
5,962 views|3,037 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Security QRadar and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Security QRadar vs. Secureworks Taegis ManagedXDR Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.""Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done.""The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7.""With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating.""The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on.""The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives.""The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed.""The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

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"I think the QDI is very good.""The UBA feature is the most valuable because you can see everything about users' activities.""Provided that the report is prebuilt and I can find what I am looking for, the reporting is the most valuable feature in this solution.""I like the graphical interface. It's so good and easy.""It saves a lot of time. We integrate the customer's firewall with all their networking devices.""The ability to transition from microscopic to macroscopic view, instantly, is very good.""One of the most valuable features of this solution is it has very good data correlation.""The most valuable features are log monitoring, easy-to-fix issues, and problem-solving."

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"The most valuable feature is the fast alerting and response time.""The pricing is flexible.""Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered.""We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us.""The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you.""There are some patent pending detectors within the platform that provides a lot of value.""It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation.""We can easily isolate affected machines in the network."

More Secureworks Taegis ManagedXDR Pros →

Cons
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.""I would like to see more frequent check-ins with our security status.""I would like to get more reports from Binary Defense about what they're blocking.""The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.""We found a couple of bugs in the user interface.""The current reporting system could benefit from improvement.""It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

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"In a future release, the solution could provide malware analysis.""Ideally we would like a mobile version so that any alert that comes in will notify us in a mobile app, or by using SMS integration.""The product needs to improve its GUI.""The tech support is not that good.""The solution should include remote action capabilities.""The threat intelligence functionality can be better. In addition, it can have more monitoring capabilities.""The user interface is a bit clunky, a bit hard to find what you need.""I would like to see some artificial intelligence and alternative solutions."

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"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases.""The deployment could definitely be improved.""Dell Secureworks could improve its integration with other third-party solutions.""It would be nice if the solution were a little more affordable.""Secureworks Taegis ManagedXDR's query language and stability need improvement.""Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured.""In terms of ROI, I'd be surprised if there is any investment return on the SIM.""The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "found other solutions, with more features at the same cost or less. You don’t have to leave the Gartner Magic Quadrant to beat their price."
  • "Most of the time, it is easier and cheaper to buy a new product or the QRadar box."
  • "IBM's Qradar is not for small companie. Unfortunately, it would be 'overkill' to place it plainly. The pricing would be too much."
  • "IBM's Qradar is not for small companie. Unfortunately, it would be 'overkill' to place it plainly. The pricing would be too much."
  • "Go through a vulnerability assessment review for price breaks. A virtualized solution will also cut down on cost."
  • "It is expensive. It is not a product that I can provide for SMBs. It is a program that I can only provide for really large enterprises."
  • "The maintenance costs are high."
  • "Pricing (based on EPS) will be more accurate."
  • More IBM Security QRadar Pricing and Cost Advice →

  • "Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
  • "The Red Cloak agent is free."
  • "The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
  • "The pricing of Dell Secureworks is very reasonable."
  • "Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
  • "The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
  • "It is expensive but there is no better product than this."
  • More Secureworks Taegis ManagedXDR Pricing and Cost Advice →

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    768,886 professionals have used our research since 2012.
    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier… more »
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is… more »
    Top Answer:The event collector, flow collector, PCAP and SOAR are valuable.
    Top Answer:The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and… more »
    Top Answer:It is worth the money. It is expensive but there is no better product than this.
    Top Answer:The tool’s dashboard could be more user-friendly.
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar, IBM QRadar User Behavior Analytics, IBM QRadar Advisor with Watson
    Secureworks Red Cloak Managed Detection and Response, Dell Secureworks
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    IBM Security QRadar is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.

    IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats. 

    IBM QRadar Log Manager

    To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.

    Some of QRadar Log Manager’s key features include:

    • Data processing and capture on any security event
    • Disaster recovery options and high availability 
    • Scalability for large enterprises
    • SoftLayer cloud installation capability
    • Advanced threat protection

    Reviews from Real Users

    IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.

    Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."

    A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."

    Secureworks Taegis ManagedXDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat intelligence.

    Secureworks Taegis ManagedXDR gives your security operations teams more confidence when responding to security problems. Security analysts have additional power to actively examine and proactively look for risks in your environment with features like longer log retention, search query, user-defined reporting, and custom use case support. XDR may easily replace your current SIEM, allowing you to receive actionable insights into malicious activities as well as sophisticated threat detection. This solution provides you with enough business and security context for you to understand an investigation and take appropriate action.

    Secureworks Taegis ManagedXDR Features

    Secureworks Taegis ManagedXDR has many valuable key features. Some of the most useful ones include:

    • 24/7 service
    • Live chat with experts
    • Interface for collaborative investigation
    • Use of prioritization and threat triage
    • Use of investigation and validation
    • Use of executed containment
    • Use of threat engagement manager 
    • Full access to Taegis advanced analytics
    • Supports cloud, network, and endpoint
    • Supports AWS, Azure, O365
    • Use of applied threat intelligence
    • Use of remote incident response services
    • CTU's global threat hunting and research is ongoing
    • Use of response action execution
    • Access to monthly targeted threat hunting
    • Support provided for integration of third-party data source technologies to ensure coverage across your environment

    Secureworks Taegis ManagedXDR Benefits

    There are many benefits to implementing Secureworks Taegis ManagedXDR. Some of the biggest advantages the solution offers include:

    • Improve threat detection and response time: Users have access to Secureworks Taegis ManagedXDR’s team of experts, who research and respond to threats on their behalf 24/7. This solution can cut dwell times from the industry average of 111 days to minutes and hours.

    • Industry leader on your side: To safeguard you around the clock, Secureworks Taegis ManagedXDR’s security professionals are supported by 20+ years of security experience and insights from 1,400+ annual IR engagements and their extensive threat research.

    • Reduce cost and operational burden: Save money (413% ROI, according to a Forrester Consulting TEI research) while relieving your employees of the strain and allowing them to focus on strategic projects.

    Reviews from Real Users

    Secureworks Taegis ManagedXDR stands out among its competitors for a number of reasons. One major reason is its easy deployment.

    A Solutions Architect at a computer software company, writes, “The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it.”

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
    RICOH, Owens and Minor
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Wholesaler/Distributor8%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company8%
    Financial Services Firm8%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company15%
    Comms Service Provider10%
    Security Firm6%
    VISITORS READING REVIEWS
    Educational Organization18%
    Computer Software Company15%
    Financial Services Firm10%
    Government7%
    REVIEWERS
    Computer Software Company56%
    Comms Service Provider33%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm10%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    REVIEWERS
    Small Business39%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise29%
    Large Enterprise50%
    REVIEWERS
    Small Business36%
    Midsize Enterprise36%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise17%
    Large Enterprise54%
    Buyer's Guide
    IBM Security QRadar vs. Secureworks Taegis ManagedXDR
    March 2024
    Find out what your peers are saying about IBM Security QRadar vs. Secureworks Taegis ManagedXDR and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    IBM Security QRadar is ranked 10th in Managed Detection and Response (MDR) with 198 reviews while Secureworks Taegis ManagedXDR is ranked 8th in Managed Detection and Response (MDR) with 14 reviews. IBM Security QRadar is rated 8.0, while Secureworks Taegis ManagedXDR is rated 7.8. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security, whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Rapid7 MDR, Sophos MDR and Trend Micro Managed XDR. See our IBM Security QRadar vs. Secureworks Taegis ManagedXDR report.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.