"Mostly, their support is also great at reacting to issues but moreover, proactive to prevent issues."
"This product has good performance."
"The initial setup is very simple."
"I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product."
"We are spending less time putting out fires, so there's a tangible benefit right there."
"We are using the AQoS operating system, which allows us to get a lot more out of our AFF systems."
"Tech support has been absolutely amazing. I think on the technical aspects as well, my staff is able to get great support from the NetApp technical support resources that we have. What I love about NetApp is they have a health care division. At times, it's such an amazing thing because if we have a healthcare-related issue, there's no one better than having prior CIOs from health care organizations that NetApp has hired, and that are part of the health care team, to help out with any of those initiatives and support problems. Support has been absolutely phenomenal."
"NetApp tech support is so good. Their tech support has always been so stable and the people are so good in case of any failure or any good feature that needs to be updated or features that supposedly can help with performance to improve some performance. NetApp support is one of the best that I deal with."
"It has improved performance for our enterprise applications, data analytics, and VMs. These improvements are a result of all-flash, throughput, reliability, compression, etc."
"We have never had a failure. We can upgrade as we move along with zero downtime."
"InfiniBox, right now, offers only asynchronous replication between two storages."
"The response time for read requests can be improved."
"I think adding more features to make it more cloud enabled will help us with cloud tiering and simplify the whole cloud operations when it's integrating with our on-prem AFF products. That is one area where we would like to see more improvements from NetApp."
"I would like there to be a way to break out the 40 gig ports on them. We have a lot of 10 gigs in our environment. It is a big challenge breaking out the 40 gig coming out of the filer. It would be nice to have good old 10 gig ports again, or a card that has just 10 gig ports on it."
"AFF could introduce different subscriptions on the platform."
"A graphical user interface displaying efficiency metrics, such as compression and deduplication rates, would be a great addition."
"With some of the larger clusters being able to do a patch upgrade is helping. They still take three, four hours by the time you get the night started, finish things up, do the upgrade."
"On the roadmap, NetApp is improving the solution's storage efficiency, compression algorithms to achieve more space savings, and the management interfaces. We are looking forward to these feature additions in the next release."
"The product should be more competitive and come up with additional features. They should keep the client always in mind and as the top priority. This would be the best way to compete with other solutions."
"In terms of improvement, the support could be a little better."
Earn 20 points
INFINIDAT InfiniBox is ranked 7th in Enterprise SAN while NetApp AFF is ranked 2nd in All-Flash Storage with 280 reviews. INFINIDAT InfiniBox is rated 8.0, while NetApp AFF is rated 9.0. The top reviewer of INFINIDAT InfiniBox writes "Good performance, suitable for big data, but the response time could be improved". On the other hand, the top reviewer of NetApp AFF writes "Since switching, our clients have reported improved performance and reduced latency". INFINIDAT InfiniBox is most compared with Pure Storage FlashArray, Dell Unity XT, Dell XtremIO, VMware vSAN and HPE 3PAR StoreServ, whereas NetApp AFF is most compared with Dell PowerStore, Dell Unity XT, Lenovo ThinkSystem DM Series, Pure Storage FlashArray and VMware vSAN.
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