Infosys CRM Services vs PricewaterhouseCoopers CRM Services comparison

Infosys CRM Services, a Cloud-based solution, that follows Veeva's approach and minimizes IT costs by eliminating licensing and infrastructure costs. Infosys CRM Services uses an established processes for Siebel to Veeva migration and pre-defined process maps and test cases to help you address your CRM challenges successfully. It help Improves productivity of sales team in areas such as engaging customers in interactive discussions, capturing customer feedback in real time, and managing campaigns, it addresses the key needs of managed markets including e-signature capture, HCP spend and ensures faster review process of promotional content through a pre-validated system.

PricewaterhouseCoopers CRM Consulting Services define and tie CRM strategy and objectives back to business strategy and create quantifiable objectives through a redefined processes and operating model. It provides a User Centric Design that focuses purely on functionality and requirement that are based on methodologies. It offers Rapid benefits using a program roadmap that ensure rapid and multiple releases delivering incremental business benefits as opposed to a big-bang approach. It guides to business involvement and transformation and be led through business sponsorship, close collaboration between business and IT, and deep involvement of business users.