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OpenText Document Sciences xPression [EOL] vs Tungsten Communications Manager comparison

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Featured Review
David Nixon
Integration with Adobe Suite was great, but there were too many limitations based on the composition tools used
xPression was touted as a future solution, but didn't meet needs and therefore was replaced. Limitations of functions compared to the tool it was... Read more →
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Ranking
Unranked
In Customer Communications Management (CCM)
16th
out of 28 in Customer Communications Management (CCM)
Views
115
Comparisons
92
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
EMC Document Sciences xPression
Kofax Customer Communications Manager, Aia ITP CCM, ITP CCM
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OpenText
Tungsten Automation
Overview
OpenText Document Sciences xPression Enterprise Edition helps utomates the generation of highly customized and personalized multichannel customer communications. With xPression, you can replace multiple document generation systems to reduce costs, streamline processes, and improve customer experience. It consolidate multiple single purpose and disparate systems onto a single flexible platform for all types of vital business communications. OpenText Document Sciences xPression Enterprise Edition automates the generation of millions of documents per hour, while supporting thousands of concurrent users, to increase operational efficiency, reduce costs, and ensure accuracy. It leverage familiar tools from Microsoft and Adobe to generate personalized and customized correspondence, contracts, statements, and marketing materials on-demand, interactively, and in high-volume batch and it uses industry standards such as Java, XML and Web Services to integrate with various operating systems, application servers, databases, and other existing enterprise systems.

Revolutionize your outbound communication processes with Tungsten Communications Manager, empowering line-of-business managers to automate the creation of high-quality correspondence with minimal IT involvement. Ideal for contracts, proposals, insurance, and mortgage documents, this solution facilitates delivery across various channels such as email, social, or digital, driving digital workflow transformation initiatives. Seamlessly integrating with legacy systems and enterprise applications, Communications Manager streamlines customer workflows, enhances personalization for maximizing sales opportunities, and improves productivity by centralizing communication management. Enjoy benefits like improved customer experience, reduced risk, increased enterprise agility, empowered business users, and enhanced profitability. With features including content management, communication design, lifecycle management, a user-friendly platform, omnichannel delivery, and end-to-end automation, Communications Manager stands as the ultimate choice for organizations seeking to automate and optimize their outbound communication processes.

Sample Customers
Aksigorta, EmblemHealth, Independence Blue Cross, Sammons Financial Group, State Department of Labor, American Medical Security
Fiat Finansiering, MAN Finance, Quion, Achmea, Volvo Financial Services, LeasePlan Belgium, ABN AMRO, De Lage Landen

OpenText Document Sciences xPression [EOL] doesn't meet the minimum requirements to be ranked in Customer Communications Management (CCM) while Tungsten Communications Manager is ranked 16th in Customer Communications Management (CCM). OpenText Document Sciences xPression [EOL] is rated 6.0, while Tungsten Communications Manager is rated 0.0. The top reviewer of OpenText Document Sciences xPression [EOL] writes "Integration with Adobe Suite was great, but there were too many limitations based on the composition tools used". On the other hand, OpenText Document Sciences xPression [EOL] is most compared with QuarkXPress, whereas Tungsten Communications Manager is most compared with Quadient Inspire.

See our list of best Customer Communications Management (CCM) vendors.

We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.