We performed a comparison between OpenText Real User Monitoring and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The technical support is good at resolving issues."
"Very easy to implement."
"The most valuable feature is application performance monitoring."
"Real User Monitor has improved our productivity."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The reporting feature is good for us."
"FxV is valuable as we can playback the session."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"Real time database monitoring and alerting are valuable."
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"
"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."
"It provides a history of the activities on our SQL servers."
"Sometimes we can solve problems before they occur."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"This technology is considered to be older."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"We would like to see support for non-Windows environments."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Some issues with login errors."
"I would perhaps like to see more SSMS connections."
"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."
"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."
"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."
"I want to see mobile access application in the next release."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"SQL agents often failed but again this may have been addressed in future versions."
"I think installation and setup needs little more improvement especially when you are installing with external database."
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Earn 20 points
OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. OpenText Real User Monitoring is rated 6.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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