We performed a comparison between OpenText Real User Monitoring and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"Very easy to implement."
"Real User Monitor has improved our productivity."
"The reporting feature is good for us."
"The technical support is good at resolving issues."
"The most valuable feature is application performance monitoring."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The most valuable feature of Splunk is the log monitoring."
"The most valuable features in Splunk are the search function and the ability to run selected session reports. The session reports are important because I can use them to see what is going on in our environment weekly. Additionally, we can use the graph to see how often that particular event is happening."
"The feature that we use the most is the correlation search engine within ES."
"The most valuable feature is that it's very good for log aggregation."
"Good for log collection and log management."
"The technical support has been very good. They are very responsive and have been helpful."
"Its compatibility with other SIEMS is very useful."
"It is easy to use in any environment."
"This technology is considered to be older."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Some issues with login errors."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"We would like to see support for non-Windows environments."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"Some of the search functions can be better. There has been a lot of talk at the conference about the update of SPL before each iteration. That will be a lot of help."
"Splunk does not build apps. They only go back and validate the apps that somebody has already built. They should have remote consulting support. They have a wonderful solution. They have 24/7 security. Nobody needs to depend on any third party and will therefore just buy Splunk on the cloud."
"I would like Splunk to add more integration. QRadar has many indications with more products than Splunk."
"Technical support needs to be more responsive."
"We are waiting for Dashboard Studio to mature a little bit more. There are some things that we are using with Classic Dashboards which have not yet made it to Dashboard Studio. We are waiting for that."
"Better directions on search head clusters."
"It requires a significant amount of relatively complex architecture once you push past the single server instance."
"Spam has different plugins but by default, the logs are not organized, it shows that there are roll-ups that are out of the box. I saw many plugins that can help improve or extend Splunk's functionality but I haven't tried any of them."
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OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 228 reviews. OpenText Real User Monitoring is rated 6.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our OpenText Real User Monitoring vs. Splunk Enterprise Security report.
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