OpenText ALM / Quality Center vs OpenText Silk Central comparison

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3,737 views|1,601 comparisons
90% willing to recommend
OpenText Logo
324 views|224 comparisons
80% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText ALM / Quality Center and OpenText Silk Central based on real PeerSpot user reviews.

Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools.
To learn more, read our detailed Test Management Tools Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product can scale.""I like the traceability, especially between requirements, testing, and defects.""Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM.""Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements.""The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements.""It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched.""It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with.""The stability is very good."

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"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

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Cons
"When it came to JIRA and Agile adoption, that was not really easy to do with ALM. I tried, but I was not able to do much on that... There is room for improvement in the way it connects to and handles Agile projects.""ALM only works on Internet Explorer. It doesn't work on any other browser. In my opinion, Internet Explorer is generally a bit slower. I would like to see it work on Chrome or on other browsers.""The support is not good and the documentation is not consistent.""We are looking for more automation capabilities.""Cross project reporting is limited to similar database schemas""There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed.""It can be quite clunky, and it can easily be configured badly, which I've seen in a couple of places. If it is configured badly, it can be very hard to use. It is not so easy to integrate with other products. I've not used Micro Focus in a proper CI/CD pipeline, and I haven't managed to get that working because that has not been my focus. So, I find it hard. I've often lost the information because it had committed badly. It doesn't commit very well sometimes, but that might have to do with the sites that I was working at and the way they had configured it.""We operate in Sweden, and there are not so many Swedish people that know the product."

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"We would also like to manage the integration testing end-to-end."

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Pricing and Cost Advice
  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

  • "The cost of this tool, in terms of licensing, is not large."
  • More OpenText Silk Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more accurate. It cost us a lot of money. I rate the solution's pricing as a seven or… more »
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    Ranking
    1st
    Views
    3,737
    Comparisons
    1,601
    Reviews
    16
    Average Words per Review
    429
    Rating
    7.4
    20th
    Views
    324
    Comparisons
    224
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Micro Focus Silk Central, Borland Silk Central, Silk Central
    Learn More
    Overview
    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
    Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.
    Sample Customers
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    AmBank Group, Krung Thai Computer Services, Deakin University
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization54%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm25%
    Transportation Company25%
    Manufacturing Company13%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise57%
    Large Enterprise36%
    REVIEWERS
    Midsize Enterprise30%
    Large Enterprise70%
    Buyer's Guide
    Test Management Tools
    April 2024
    Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    OpenText ALM / Quality Center is ranked 1st in Test Management Tools with 197 reviews while OpenText Silk Central is ranked 20th in Test Management Tools. OpenText ALM / Quality Center is rated 8.0, while OpenText Silk Central is rated 7.8. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of OpenText Silk Central writes "We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Zephyr Enterprise, whereas OpenText Silk Central is most compared with Zephyr Enterprise.

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    We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.