Users have noted that Qualys VMDR offers strong automated vulnerability scanning capabilities, comprehensive reporting features, and integration capabilities with other security tools, although there are concerns about the outdated user interface and system performance. On the other hand, Prisma Cloud is praised for its competitive pricing, ease of deployment, and comprehensive security capabilities.
The summary above is based on 142 interviews we conducted recently with Qualys VMDR and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"The most valuable feature of Prisma Cloud by Palo Alto Networks is the CSPM, which we use the most. Additionally, the investigation and alerts are useful, and the creation of queries."
"Due to the maturity of most companies, security posture management is the most valuable feature."
"Prisma Cloud's inventory reporting is pretty good."
"The visibility on alerts helps you investigate more easily and see details faster."
"Prisma Cloud has enabled us to take a very strong preventive approach to cloud security. One of the hardest things with cloud is getting visibility into workloads. With Prisma Cloud, you can go in and get that visibility, then set up policies to alert on risky behavior, e.g., if there are security groups or firewall ports open up. So, it is very helpful in preventing configuration errors in the cloud by having visibility. If there are issues, then you can find them and fix them."
"The policies that come prepackaged in the tool have been very valuable to us. They're accurate and they provide good guidance as to why the policy was created, as well as how to remediate anything that violates the policy."
"Prisma Access provides comprehensive security. It provides URL filtering, application control, SSL, DLP, etc. It provides complete security for the cloud environment."
"Prisma Cloud's most important feature is its auto-remediation."
"They also have threat detection which maps threats. There is a feed that comes from Qualys when a new vulnerability is found. It tells us which machines are infected with that vulnerability."
"Technical support is fantastic."
"What I like about Qualys VM is the dashboard presentation. It's very good."
"Qualys VM had a recent upgrade and the newer version is supporting the cloud."
"Qualys has a continuous endpoint monitoring feature for agent-based scanning. Once you deploy the solution, it monitors everything that is happening every 30 minutes. Then, if there are any vulnerabilities, they are reported."
"I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile."
"The reporting is fine."
"Intuitive and easy to use."
"When it comes to compliance, the issue is that when we are exporting the reports, there is only a single compliance option. If I need to report on multiple compliance requirements, that feature isn't available. For example, I made a single report for ISO 27000 but I can't correlate it with GDPR."
"The challenge that Palo Alto and Prisma have is that, at times, the instructions in an event are a little bit dated and they're not usable. That doesn't apply to all the instructions, but there are times where, for example, the Microsoft or the Amazon side has made some changes and Palo Alto or Prisma was not aware of them. So as we try to remediate an alert in such a case, the instructions absolutely do not work. Then we open up a ticket and they'll reply, "Oh yeah, the API for so-and-so vendor changed and we'll have to work with them on that." That area could be done a little better."
"We would like to have the detections be more contemporaneous. For example, we've seen detections of an overprivileged user or whatever it might be in any of the hundreds of Prisma policies, where there are 50 minutes of latency between the event and the alert."
"Currently, custom reports are available, but I feel that those reports are targeting just the L1 or L2 engineers because they are very verbose. So, for every alert, there is a proper description, but as a security posture management portal, Prisma Cloud should give me a dashboard that I can present to my stakeholders, such as CSO, CRO, or CTO. It should be at a little bit higher level. They should definitely put effort into reporting because the reporting does not reflect the requirements of a dashboard for your stakeholders. There are a couple of things that are present on the portal, but we don't have the option to customize dashboards or widgets. There are a limited set of widgets, and those widgets don't add value from the perspective of a security team or any professional who is above L1 or L2 level. Because of this, the reach of Prisma Cloud in an organization or the access to Prisma Cloud will be limited only to L1 and L2 engineers. This is something that their development team should look into."
"One of the main backlogs in their development is in the area of integration. For example, we have ServiceNow in place for ticket management and Prisma Cloud is supposed to send closure emails for incidents. But from time to time, it fails to do so. We have several other mismatches between Prisma Cloud and ServiceNow."
"Prisma Cloud lags behind in terms of security automation capabilities."
"There are hundreds of built-in policies for AWS and Azure, but GCP and Oracle are not covered as much as AWS. There is a lot of work to do on that part. There is, obviously, a tiny bit of favoritism towards AWS because it has the most market share."
"It would be nice Prisma Cloud merged its modules for CSPM and infrastructure as code. It would simplify the pricing and make it easier for customers to evaluate the solution because there are different modules, and you need to add it to your subscription separately."
"Could use additional security for the app."
"They should make it accessible for more operating systems."
"Qualys VM could improve by having more skilled support personnel."
"One of the biggest issues from the clients' perspective is that all Qualys computing is on the cloud."
"Integration could be better. When you think about scanning, it's not used just with this product alone but with other Qualys products. If you think about the bundle, the product itself is good. But integration with other products and packages has space for improvement. They should also offer a better price for bundles."
"Some of the older features could be polished instead of focusing on releasing new features."
"Qualys currently does not have any features for scanning SCADA, IoT, and Industrial Control Systems."
"Qualys should improve their customer experience. They need to improve the tech support experience and the turnaround time."
More Prisma Cloud by Palo Alto Networks Pricing and Cost Advice →
Prisma Cloud by Palo Alto Networks is ranked 1st in Container Security with 83 reviews while Qualys VMDR is ranked 12th in Container Security with 77 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Qualys VMDR is rated 8.2. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and AWS WAF, whereas Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and CrowdStrike Falcon Cloud Security. See our Prisma Cloud by Palo Alto Networks vs. Qualys VMDR report.
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