We compared Qualys VMDR and SentinelOne Singularity Identity based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
The setup process for Qualys VMDR was reported to be quick and simple, with users stating that it took approximately 5 to 10 minutes. However, there were some difficulties related to integration and data privacy. In contrast, the setup for SentinelOne Singularity Identity presented challenges, including problems with agent deployment and infrastructure structuring. Additionally, some users encountered difficulties in finding a suitable vendor. Nevertheless, there were positive experiences with the setup, particularly when deploying to servers initially.
Qualys VMDR is highly appreciated for its effective prioritization system, ongoing monitoring, adaptable dashboard, and extensive vulnerability overview. On the other hand, SentinelOne Singularity Identity receives praise for its exceptional detection and protection capabilities, AI-driven detection, and extensive visibility.
The cost of setting up Qualys VMDR can be expensive, particularly for smaller customers. On the other hand, some users find SentinelOne Singularity Identity to be relatively costly. However, SentinelOne provides additional features at a more affordable price, making it a more attractive choice. The opinions on pricing and licensing for both products are varied.
Qualys VMDR is effective in identifying vulnerabilities and minimizing risks, leading to a favorable return on investment. On the other hand, SentinelOne Singularity Identity offers exceptional protection and assurance, resulting in a positive ROI.
The customer service for Qualys VMDR has received both positive and negative feedback. Some customers appreciate the accessibility and helpfulness of the global team, while others feel that response times could be improved and support personnel could be more skilled. On the other hand, the customer service for SentinelOne Singularity Identity has been praised by customers. They rate it as good and responsive, although there is room for improvement in the first-level support. Higher levels of support have been described as great, ultimately leading to a satisfactory outcome for customers.
Comparison Results
Based on the reviews, Qualys VMDR is praised for its easy setup process and effective prioritization mechanism and technical support. However, it is suggested that improvements are needed in user experience, integration, and pricing. On the other hand, SentinelOne Singularity Identity is valued for its detection and protection features and strong support, despite facing challenges during the initial setup. Opinions on pricing and licensing are mixed, but it is considered to offer superior protection. In summary, Qualys VMDR focuses more on vulnerability management, while SentinelOne Singularity Identity places emphasis on detection and protection.
"Detects new hosts along with vulnerabilities."
"The reporting functionality is great."
"The Vulnerability Management and Patch Management features are the most valuable features of this solution."
"It is quite easy to implement."
"The features that are most valuable are the identification, scan features, and the identification of vulnerabilities."
"This is one of the best products I have worked with so far. I like the power of Qualys, and it's a better solution because you can scan a compact file, a BIT file, or batch files. The product already knows what's happening inside, and you don't need to expand the package. Tenable will do the same thing, but you need to have a package issuance claim. With Qualys, we can immediately understand the file, even a compact file. If there's some kind of discovery or incident, you will know what happened in the environment."
"The most valuable features are vulnerability detection and the scanning capability to enable identification of vulnerabilities across our network."
"Qualys VM's best features are vulnerability management and customizable scoring."
"Having high visibility into all of our network concerns and a customizable UI are the most valuable features."
"The AI-based detection, scanning, prevention and mitigation features are the most valuable features."
"Behind the scenes, SentinelOne has real people who evaluate problems and mark them as false positives. That's what I find most helpful."
"The XDR capabilities are very good."
"The protection provided by SentinelOne Singularity Identity is the most valuable feature."
"SentinelOne Singularity Identity is very lightweight as an agent or software."
"The threat detection capability is the most valuable feature."
"The most valuable feature of SentinelOne Singularity Identity is its ability to detect based on behavior rather than just static signatures."
"The reporting and the GUI need improvements."
"Sometimes we face a problem with accessing the tool and not getting an expected result. From a technology point of view, they need to look into this."
"I would like to see this solution simplified to work more easily in a multi-cloud environment."
"Qualys does have an on-prem solution, but it is very expensive."
"Sometimes the scanning can get overwhelmed and start to drag when a lot of users are trying to scan at once."
"Qualys currently does not have any features for scanning SCADA, IoT, and Industrial Control Systems."
"There seems to be a lack of easy onboarding into Qualys."
"Qualys VM's vulnerability scan could be improved, especially the number of CVE numbers it can manage at a time."
"SentinelOne Singularity Identity could be more user-friendly."
"The resolution turnaround from SentinelOne Singularity Identity's support should be improved."
"A lot of those features came from an acquisition of a different company."
"Our engineers are dealing with issues to add exclusions to the antivirus for custom applications."
"We haven't received the expected support whenever we've had questions."
"The root cause of automation could be better."
"The primary reason for this discontent is that we frequently encounter performance issues with our servers."
"Our company has different locations, such as Sunbury, Oklahoma, and Alabama. I have my devices by location, and I have not found a way to choose all the endpoints and then push the update automatically. I have been doing it one by one."
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Qualys VMDR is ranked 3rd in Risk-Based Vulnerability Management with 77 reviews while SentinelOne Singularity Identity is ranked 9th in Vulnerability Management with 14 reviews. Qualys VMDR is rated 8.2, while SentinelOne Singularity Identity is rated 8.6. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of SentinelOne Singularity Identity writes "It offers deep and continuous visibility into our attack surface". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas SentinelOne Singularity Identity is most compared with Microsoft Defender for Identity, Tenable Vulnerability Management, SailPoint IdentityIQ, Microsoft Defender for Office 365 and Claroty Platform.
We monitor all Risk-Based Vulnerability Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.