Henry A. McKelveySystems\Communications Engineer at NAACP
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
"The most valuable feature is performance monitoring."
"We really like the scalability capabilities."
"I use the filters very often, to determine what type of traffic I am looking for. The use of filter allows traffic to be segmented so that a value can be looked at individually apart from the other traffic."
"It has a good syntax to put the commands in and get information out of."
"Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a feature is pretty helpful for an ongoing forensic investigation or when there is a potential insider threat that you are trying to investigate. It allows you to see the network activity of the users you are investigating. It also gives you more visibility into your network. It was very easy to set up. There is a lot of information out there on Google and YouTube about how to use it. There is also community support. If you have any trouble, it is pretty easy to find an answer online. You will have to do some digging only if you have a very specific use case."
"The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward."
"Technical support needs to be more responsive."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"The system could be improved upon by adding a better and more powerful data processing engine."
"The only thing that I don't like is sometimes there is an update, and something that I was using is either no longer there or it has changed."
"Its user interface was a little less friendly. They can make its user interface a little bit more friendly. It is for technical people, and most of the technical people would be able to figure it out, but it would be good to improve its user interface. They can maybe build artificial intelligence into it. Currently, it takes a lot of manpower to analyze and dissect all the data."
"The price is a little bit high, especially because we have to pay an import tax."
"This is an open-source product that can be used free of charge."
"It is free."
AppResponse Xpert is a unique application performance management, monitoring and troubleshooting solution that approaches performance from the end-user's perspective. The solution is a Riverbed OPNET product, and gives a proactive, in-depth analytical view of any application performance issues, whether web-based or non-web based.
AppResponse Xpert is flexible, customizable and fully automated, enabling network users to focus on the bigger IT picture, giving business users maximum productivity, and providing end-users with an optimal application experience.
Riverbed SteelCentral AppResponse is ranked 23rd in Application Performance Management (APM) with 3 reviews while Wireshark is ranked 2nd in Network Troubleshooting with 3 reviews. Riverbed SteelCentral AppResponse is rated 8.0, while Wireshark is rated 10.0. The top reviewer of Riverbed SteelCentral AppResponse writes "Has modules to troubleshoot web applications, database transactions, and unified communications, all in one". On the other hand, the top reviewer of Wireshark writes "Filters enable traffic to be segmented so that a value can be looked at individually apart from the other traffic". Riverbed SteelCentral AppResponse is most compared with SolarWinds NPM, Dynatrace, Cisco Stealthwatch, NETSCOUT nGeniusONE and ExtraHop Reveal(x) for IT Operations, whereas Wireshark is most compared with SolarWinds NPM, PRTG Network Monitor, Colasoft Capsa, Nagios XI and SolarWinds Network Configuration Manager.
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