We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The technical support is very good."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
"We're definitely looking at a new system because everything in this product needs improving."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
"The pricing is reasonable."
Sage MAS is ranked 22nd in ERP with 1 review while SYSPRO is ranked 18th in ERP with 1 review. Sage MAS is rated 5.0, while SYSPRO is rated 6.0. The top reviewer of Sage MAS writes "Reasonably-priced with good support, but it's not stable or flexible and needs a lot of improvement". On the other hand, the top reviewer of SYSPRO writes "A great choice for straight manufacturing, but not suitable for complex manufacturing models". Sage MAS is most compared with SAP ERP, whereas SYSPRO is most compared with SAP ERP, SAP S4HANA, Microsoft Dynamics NAV, JD Edwards EnterpriseOne and Epicor ERP.
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