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Salesforce Community Cloud vs Zimbra Social [EOL] comparison

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Salesforce Community Cloud
Read 2 Salesforce Community Cloud reviews
784 views|94 comparisons
100% willing to recommend
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Zimbra Social [EOL]
Read 2 Zimbra Social [EOL] reviews
views| comparisons
100% willing to recommend
Featured Review
Julio Divietro
Helps us with sales management of customer life cycles with good business intelligence
Anonymous User
The Outlook Connector provides Exchange-like options, such as the global address list, calendar, dynamic distribution...
Before Zimbra, our company used Rackspace’s email system, which provides two options: Exchange accounts and IMAP accounts. Exchange accounts are... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Pricing for Salesforce CRM is extremely expensive."

    • More Salesforce Community Cloud Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Salesforce Community Cloud?
    Top Answer:All the business intelligence included in the tool gives more information about the cycle of the sales stage.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Salesforce Commun...
    Top Answer:We pay the license annually for Salesforce CRM. Pricing is extremely expensive. I'm not aware of any hidden costs besides the cost of the license.
    What needs improvement with Salesforce Community Cloud?
    Top Answer:The user interface of the screenshots feature is a little bit old and hasn't been updated for a long time.
    Read all 2 answers   →
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    Earn 20 points

    Ranking
    1st
    out of 9 in Community Platforms
    Views
    784
    Comparisons
    94
    Reviews
    1
    Average Words per Review
    306
    Rating
    9.0
    Unranked
    In Community Platforms
    Comparisons
    Also Known As
    Telligent
    Learn More
    Salesforce
    Zimbra
    Overview
    Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
    VMWare Zimbra provides open source email and calendar groupware software, Zimbra is a popular choice for Linux and Mac OS X email servers and supports SaaS.
    Sample Customers
    Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
    Escorts, Wasgau & VNC, UniMAP, HOLA, Ring Line, TIGC, Xmission, Lafayette College, Future Group, Sheela Foam
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    University12%
    Financial Services Firm8%
    Government7%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    No Data Available

    Salesforce Community Cloud is ranked 1st in Community Platforms with 2 reviews while Zimbra Social [EOL] doesn't meet the minimum requirements to be ranked in Community Platforms. Salesforce Community Cloud is rated 9.0, while Zimbra Social [EOL] is rated 7.0. The top reviewer of Salesforce Community Cloud writes "Helps us with sales management of customer life cycles with good business intelligence". On the other hand, the top reviewer of Zimbra Social [EOL] writes "The Outlook Connector provides Exchange-like options, such as the global address list, calendar, dynamic distribution lists, and LDAP authentication". Salesforce Community Cloud is most compared with Magnolia CMS and Adobe Experience Cloud, whereas Zimbra Social [EOL] is most compared with .

    See our list of best Community Platforms vendors.

    We monitor all Community Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.