Compare Sutherland Contact Management Outsourcing vs. Vertex Business Services Contact Management Outsourcing

Sutherland Contact Management Outsourcing is ranked 7th in Customer Management Contact Center Outsourcing while Vertex Business Services Contact Management Outsourcing which is ranked 16th in Customer Management Contact Center Outsourcing. Sutherland Contact Management Outsourcing is rated 0, while Vertex Business Services Contact Management Outsourcing is rated 0. On the other hand, Sutherland Contact Management Outsourcing is most compared with Alorica Contact Management Outsourcing, Teleperformance Contact Management Outsourcing and Sykes Contact Management Outsourcing, whereas Vertex Business Services Contact Management Outsourcing is most compared with .
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Sutherland Global Services
Vertex
Overview
Sutherland Contact Management Outsourcing streamlined workflows with intelligent automation, reduces call volume using digital assistants, increases customer satisfaction, reduces cost through intelligent automation, improves support with omnichannel customer engagement, improves call resolution & employee, satisfaction and increases customer satisfaction and reduced costs using voice biometrics.

NLB Services is a technology, analytics and process optimization company with a focused Indirect Tax Digital Transformation practice. NLB Services has a team of tax technology experts to resolve challenges and manage tax digital transformation in the Indirect Tax Life Cycle. The Indirect Tax Life Cycle consists of initiate transaction, determine tax, record, reconcile, and compliance. NLB Services offers Tax Automation (Integration of ERP's with various tax software systems), Robotics Process Automation, Analytics, IoT, Machine Learning, and Artificial Intelligence to make the processes in Indirect Tax Life Cycle efficient and effective.

NLB Services provides end-to-end delivery using the Waterfall and Agile methodologies. Next Level Business Services’ biggest differentiator is people, tools, and framework that brings time-to-value and optimize cost to their clients.

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Sample Customers
Standard Insurance, Arch Re FacultativeDC Water, Puget Sound Energy, Metropolitan St. Louis Sewer District
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