Compare Sykes Contact Management Outsourcing vs. Vertex Business Services Contact Management Outsourcing

Sykes Contact Management Outsourcing is ranked 6th in Customer Management Contact Center Outsourcing while Vertex Business Services Contact Management Outsourcing which is ranked 16th in Customer Management Contact Center Outsourcing. Sykes Contact Management Outsourcing is rated 0, while Vertex Business Services Contact Management Outsourcing is rated 0. On the other hand, Sykes Contact Management Outsourcing is most compared with Sutherland Contact Management Outsourcing, Teleperformance Contact Management Outsourcing and Convergys Contact Management Outsourcing, whereas Vertex Business Services Contact Management Outsourcing is most compared with .
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Sykes
Vertex
Overview
Sykes Contact Management Outsourcing combines data, analytics, and technology to help identify high-value customers and able to strengthen existing customer relationships with up-selling and cross-selling experience.

NLB Services is a technology, analytics and process optimization company with a focused Indirect Tax Digital Transformation practice. NLB Services has a team of tax technology experts to resolve challenges and manage tax digital transformation in the Indirect Tax Life Cycle. The Indirect Tax Life Cycle consists of initiate transaction, determine tax, record, reconcile, and compliance. NLB Services offers Tax Automation (Integration of ERP's with various tax software systems), Robotics Process Automation, Analytics, IoT, Machine Learning, and Artificial Intelligence to make the processes in Indirect Tax Life Cycle efficient and effective.

NLB Services provides end-to-end delivery using the Waterfall and Agile methodologies. Next Level Business Services’ biggest differentiator is people, tools, and framework that brings time-to-value and optimize cost to their clients.

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Sample Customers
DC Water, Puget Sound Energy, Metropolitan St. Louis Sewer District
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