T-Systems CRM Services vs Wipro CRM Services comparison

T-Systems' professional CRM solutions and services enable you to optimize customer identification, acquisition, service and retention. It provides Innovative ICT facilitates the organization, automation and synchronization of relevant business processes, such as sales activities, marketing, customer service and support. CRM addresses all essential tasks, so you can attract new customers, strengthen relationships with existing customers and win back previous customers. To achieve this, all customer touchpoints need to be integrated, and customer-facing processes designed efficiently. That ensures that all customer related information can be electronically captured.

Wipro's CRM consulting practice has developed a comprehensive set of tools and frameworks to analyze and transform your CRM initiatives utilizing a business value and metrics-based perspective to drive revenue growth, improve margins, improve competitive positioning, enhance brand and customer loyalty and improve asset efficiency. It can help you across a broad range of CRM capabilities ranging from sales management, contact center strategy, consolidation and optimization, marketing automation and customer support strategy.